Thursday, April 18, 2013

Two Additional Carnival Triumph Sailings Cancelled

The not unexpected news from Carnival Cruise Lines is that Carnival Triumph won’t return to service as previously announced. Carnival is cancelling an additional two five-day voyages of Carnival Triumph due to damages resulting from a severe storm on Wednesday, April 3, in Mobile, Alabama, where it was undergoing repairs at a local wet dock facility.

During the storm, which had winds exceeding 70 miles per hour, Carnival Triumph broke away from its moorings at the BAE shipyard when four of the bollards on the pier that the mooring lines were tied to broke apart, causing damage to the vessel and delaying the repair work. The ship was towed to the Mobile Cruise Terminal where repairs continue.

The situation has resulted in a 10-day delay in the scheduled repair plan. Carnival Triumph is now scheduled to return to service from Galveston, Texas, on June 13. Guests on the cancelled sailings will receive a full refund, reimbursement for travel expenses, and a future cruise discount of 25 percent. Travel agent commissions will be protected.

To complete the remaining repairs, Carnival Triumph will eventually be repositioned from Mobile to Freeport, The Bahamas. In order for the repairs to be fully completed, Carnival Triumph must be placed in a dry dock facility large enough to accommodate a vessel of this size, which is not available in Mobile.

“We’re extremely disappointed to have to cancel these additional voyages and, although the cause was beyond our control, we sincerely apologize to our guests for this disruption to their vacation plans,” said Gerry Cahill, Carnival president and CEO. “We know how much our guests were looking forward to their vacations and we sincerely regret the inconvenience this will cause.”

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