Adam Goldstein meets with passengers aboard Grandeur of the Seas |
Guests on Grandeur of the Seas’ current aborted sailing will receive a full refund of their cruise fare as well as a certificate for a future cruise.
Offering a first-hand account of the situation was West Michigan native Brian Goss, a former Grand Rapids Fire Department firefighter and current fire chief in Brentwood, Tennessee. Aboard at the time of the fire with his wife, children, and some friends, Goss offered a very positive assessment of the emergency to WOOD TV in Grand Rapids, Michigan. Goss said he wasn’t too nervous about the fire until crew members began one step of the ship's safety procedures. “Not really, until they detached and lowered the lifeboats,” Goss said. “That was a little unnerving.” He also said, “I assumed that the professionals fighting the fire had things under control, which they did. Shipboard firefighting is a unique animal and they are well-trained and well-practiced. I simply tried to help keep people calm at our muster station, as anxiety was high among some of the older passengers.”
The Captain & Royal Caribbean executives meet with passengers aboard Grandeur of the Seas |
Images Courtesy of Royal Caribbean International
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