August 28, 2017
Unfortunately, extreme flooding conditions caused by the storm continue to impact the Galveston and greater Houston areas. As a result, officials from the Port of Galveston and United States Coast Guard cannot predict with any certainty when the port will re-open, but they now expect it will remain closed until late this week.
All three Carnival Cruise Line ships—Carnival Valor, Carnival Freedom, and Carnival Breeze—will perform a stop in New Orleans during the next two days to allow guests to disembark if they wish to make independent arrangements to return home, or another location. Alternatively, if their schedule allows, guests can elect to sail back to Galveston with us. Our ships will depart New Orleans Tuesday/Wednesday and expect to be in position to enter the Port of Galveston as soon as it re-opens, later in the week.
Based on the uncertainty of the port closure, the August 26th sailings of Carnival Valor and Carnival Freedom, and the August 27th departure of Carnival Breeze, are now cancelled.
A full refund will be automatically processed, including any pre-purchased Carnival Adventures, Fun Shop purchases, and beverage packages. The refund will be processed to the original form of payment within three weeks. Additionally, a 25% future cruise credit will be applied to their next reservation with Carnival if booked within the next 60 days.
We sincerely apologize to all our Galveston guests for the disruption to their vacation plans and thank them for their patience and understanding. We look forward to welcoming them on a Carnival cruise in the future.
On behalf of Carnival Cruise Line, our thoughts and prayers remain with those in the affected communities.
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