Thursday, October 18, 2007

Hopes Dashed for Windjammer Barefoot Cruise Passengers

While their web site is once again operational, is anything else afloat at Windjammer Barefoot Cruises?

Unfortunately, booked passengers have received more bad news in their email boxes:


Dear Shipmates,

We are contacting you about an important change to your upcoming cruise. We are sorry to inform you that S/V “Legacy”, S/V “Yankee Clipper” and S/V “Mandalay” will not sail the week of October 27th/28th, 2007 due to matters that cannot be ignored. Unfortunately we will be unable to correct the situation with enough time for the cruise to sail. We truly apologize for the extreme short notice and for the inconvenience.

We will gladly re-accommodate you on a future sail date if you choose to reschedule your cruise. If you are unable to re-schedule your cruise for a later date and decide to request a refund, please know we will issue you a complete refund of your paid cruisefare. If you choose to reschedule your cruise, please call our reservation message line at 1 (800) 327-2600. Regrettably, Windjammer Barefoot Cruises will not be able to cover any air costs incurred and associated with another sail date or ship. We are also unable to cover any air costs if you request a cruise refund.

Once again we are truly sorry for any inconvenience this matter has caused you. We hope you will be able to re-schedule your cruise.

Respectfully,
Windjammer Barefoot Cruises
"Inconvenenience" barely covers it...

Photo: SV Mandalay, Windjammer Barefoot Cruise

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