12:00 p.m. PDT: In light of the travel warning by the U.S. Centers for Disease Control (CDC) recommending against non-essential travel to Mexico because of concern over swine flu, Princess Cruises has modified its itineraries to suspend calls to Mexican ports through the few remaining voyages of the spring season, which concludes next month. We are sorry that circumstances beyond our control have caused these itinerary changes, and we recognize that these modifications may cause some disappointment among our passengers. However we hope our passengers will also agree that adhering to the recommendations of the CDC is the best course of action for the safety of our passengers and crew.
Three of the seven affected cruises were sold as voyages exclusively to Mexico, and we therefore realize that these passengers are not receiving the cruise vacation they had anticipated. Therefore as a goodwill gesture we are offering these passengers a 50% future credit on their cruise fare paid, for any sailing booked by the end of April 2011. These sailings are:
-- Sapphire Princess (departed April 25)
-- Star Princess (departed April 27)
-- Sapphire Princess (departing May 2)
The other four cruises with modifications feature Mexico as a smaller portion of the itinerary, and these passengers will either visit alternative ports or spend an additional day at sea. Our ships and medical staff are already well equipped to prevent and contain the spread of contagious diseases, including swine flu. Even though the risk of contracting this illness is very low, we will be taking extra precautions, and will be guided by advice from the CDC and other health authorities. In an abundance of caution, some of the measures we are taking onboard all our ships worldwide include:
-- We are enhancing our screening practices for passengers and crew embarking our ships.
-- We are adhering to CDC guidelines for reporting and treatment of persons with suspect swine flu.
-- We will isolate and treat passengers and crew with suspect swine flu. Anti-viral medications that effectively treat the swine flu are currently available onboard all Princess ships.
-- We will continue our rigorous cleaning and sanitization of our ships to minimize the spread of any contagious disease. Our ships are routinely cleaned with a disinfectant proven to be highly effective against the flu.
-- We are communicating to our passengers and crew that they should take extra care to practice healthy habits such as washing their hands often.
-- We are asking passengers and crew to report to the medical center immediately if they exhibit any symptoms of flu.
As always, we will continue to do everything possible to protect the health of our passengers and crew. For US passenger inquiries, contact 1-800-PRINCESS.
Thursday, April 30, 2009
Wednesday, April 29, 2009
Carnival Cruises Lines: Itineraries For Upcoming Sailings Altered To Bypass Mexico
Carnival Cruise Lines has canceled port of call visits to Mexico for 11 of its ships that are currently operating voyages and had scheduled stops in Mexico. Additionally, for the 15 ships departing between Thursday, April 30 and Monday, May 4 with itineraries including calls in Mexican ports, those schedules have been modified. In many instances, the modification simply involved substituting an alternate port.
Guests who do not wish to sail on a modified itinerary may opt to receive a refund in the form of a future cruise credit equal to the full amount paid for the voyage. The credit may be applied to an alternate sailing departing through the end of 2010. Compensation for missed ports/altered itineraries (where applicable) for guests who sail varies by itinerary. With 4- and 5-day cruises from Galveston and New Orleans that are being converted to 7-day voyages, those guests may opt to receive their refund in the form of a future cruise credit or money back. For cruises departing after May 4, an update will be provided in the near future.
The following Carnival Cruise Lines ships will be sailing revised itineraries:
Departing from Miami, Carnival Imagination, 5/4/2009
Instead of calling at Cozumel, will call at Nassau
Departing from Miami, Carnival Destiny, 4/30/2009
Instead of calling at Cozumel, will call at Nassau
Departing from Miami, Carnival Triumph, 5/3/2009
Instead of calling at Cozumel, will call at Belize
Departing from Miami, Carnival Liberty, 5/2/2009
Instead of calling at Cozumel, will call at Roatan
Departing from Miami, Carnival Valor, 5/3/2009
Instead of calling at Cozumel, will call at Key West
Departing from Port Canaveral, Carnival Glory, 5/2/2009
Instead of calling at Cozumel, Belize, Costa Maya, and Nassau, will call at Nassau, St. Thomas, St. Maarten
Departing from Tampa, Carnival Inspiration, 4/30/2009
Instead of calling at Cozumel, will call at Grand Cayman
Departing from Tampa, Carnival Inspiration, 5/4/2009
Instead of calling at Cozumel, will spend two days at Grand Cayman
Departing from Tampa, Carnival Legend, 5/3/2009
Will skip a port day in Cozumel
Departing from Mobile, Holiday, 4/30/2009
Instead of calling at Cozumel, will call at Key West
Departing from Mobile, Holiday, 5/4/2009
Instead of calling at Cozumel and Calica, will call at Key West and Freeport, Bahamas
Departing from New Orleans, Carnival Fantasy, 5/2/2009
Instead of calling at Progresso and Cozumel, the ship will sail a 7-day itinerary to Key West, and Freeport and Nassau, Bahamas
Departing from New Orleans, Carnival Fantasy, 5/7/2009
SAILING CANCELLED
Departing from New Orleans, Carnival Fantasy, 5/9/2009
Instead of departing on 5/11/2009 and calling at Progresso and Cozumel, the ship will sail a 7-day itinerary to Key West, and Freeport, Bahamas
Departing from Galveston, Carnival Ecstasy, 5/2/2009
Instead of calling at Progresso and Cozumel, the ship will sail a 7-day itinerary to Montego Bay, Jamaica and Grand Cayman
Departing from Galveston, Carnival Ecstasy, 5/7/2009
SAILING CANCELLED
Departing from Galveston, Carnival Ecstasy, 5/9/2009
Instead of departing on 5/11/2009 and calling at Progresso and Cozumel, the ship will sail a 7-day itinerary to Montego Bay, Jamaica and Grand Cayman
Departing from Galveston, Carnival Conquest, 5/3/2009
Will skip a port day in Cozumel
Departing from San Diego, Carnival Elation, 4/30/2009
Instead of calling at Ensenada, will call at Catalina
Departing from San Diego, Carnival Elation, 5/3/2009
Instead of calling at Ensenada and Catalina, will only call at Catalina
Departing from Los Angeles, Carnival Paradise, 5/1/2009
Instead of calling at Ensenada and Catalina, will only call at Catalina
Departing from Los Angeles, Carnival Paradise, 5/4/2009
Instead of calling at Ensenada and Catalina, will only call at Catalina
Departing from Los Angeles, Carnival Splendor, 5/3/2009
Instead of calling at Puerto Vallarta, Mazatlan, and Cabo San Lucas, will call at San Francisco, Victoria B.C., and Seattle
If you are currently booked on one of the above cruises and elect not to sail on the revised itinerary, you can request a future cruise credit to use on a sailing departing prior to Dec 31, 2010 at a later date. Call 1-888-CARNIVAL for more information.
Guests who do not wish to sail on a modified itinerary may opt to receive a refund in the form of a future cruise credit equal to the full amount paid for the voyage. The credit may be applied to an alternate sailing departing through the end of 2010. Compensation for missed ports/altered itineraries (where applicable) for guests who sail varies by itinerary. With 4- and 5-day cruises from Galveston and New Orleans that are being converted to 7-day voyages, those guests may opt to receive their refund in the form of a future cruise credit or money back. For cruises departing after May 4, an update will be provided in the near future.
The following Carnival Cruise Lines ships will be sailing revised itineraries:
Departing from Miami, Carnival Imagination, 5/4/2009
Instead of calling at Cozumel, will call at Nassau
Departing from Miami, Carnival Destiny, 4/30/2009
Instead of calling at Cozumel, will call at Nassau
Departing from Miami, Carnival Triumph, 5/3/2009
Instead of calling at Cozumel, will call at Belize
Departing from Miami, Carnival Liberty, 5/2/2009
Instead of calling at Cozumel, will call at Roatan
Departing from Miami, Carnival Valor, 5/3/2009
Instead of calling at Cozumel, will call at Key West
Departing from Port Canaveral, Carnival Glory, 5/2/2009
Instead of calling at Cozumel, Belize, Costa Maya, and Nassau, will call at Nassau, St. Thomas, St. Maarten
Departing from Tampa, Carnival Inspiration, 4/30/2009
Instead of calling at Cozumel, will call at Grand Cayman
Departing from Tampa, Carnival Inspiration, 5/4/2009
Instead of calling at Cozumel, will spend two days at Grand Cayman
Departing from Tampa, Carnival Legend, 5/3/2009
Will skip a port day in Cozumel
Departing from Mobile, Holiday, 4/30/2009
Instead of calling at Cozumel, will call at Key West
Departing from Mobile, Holiday, 5/4/2009
Instead of calling at Cozumel and Calica, will call at Key West and Freeport, Bahamas
Departing from New Orleans, Carnival Fantasy, 5/2/2009
Instead of calling at Progresso and Cozumel, the ship will sail a 7-day itinerary to Key West, and Freeport and Nassau, Bahamas
Departing from New Orleans, Carnival Fantasy, 5/7/2009
SAILING CANCELLED
Departing from New Orleans, Carnival Fantasy, 5/9/2009
Instead of departing on 5/11/2009 and calling at Progresso and Cozumel, the ship will sail a 7-day itinerary to Key West, and Freeport, Bahamas
Departing from Galveston, Carnival Ecstasy, 5/2/2009
Instead of calling at Progresso and Cozumel, the ship will sail a 7-day itinerary to Montego Bay, Jamaica and Grand Cayman
Departing from Galveston, Carnival Ecstasy, 5/7/2009
SAILING CANCELLED
Departing from Galveston, Carnival Ecstasy, 5/9/2009
Instead of departing on 5/11/2009 and calling at Progresso and Cozumel, the ship will sail a 7-day itinerary to Montego Bay, Jamaica and Grand Cayman
Departing from Galveston, Carnival Conquest, 5/3/2009
Will skip a port day in Cozumel
Departing from San Diego, Carnival Elation, 4/30/2009
Instead of calling at Ensenada, will call at Catalina
Departing from San Diego, Carnival Elation, 5/3/2009
Instead of calling at Ensenada and Catalina, will only call at Catalina
Departing from Los Angeles, Carnival Paradise, 5/1/2009
Instead of calling at Ensenada and Catalina, will only call at Catalina
Departing from Los Angeles, Carnival Paradise, 5/4/2009
Instead of calling at Ensenada and Catalina, will only call at Catalina
Departing from Los Angeles, Carnival Splendor, 5/3/2009
Instead of calling at Puerto Vallarta, Mazatlan, and Cabo San Lucas, will call at San Francisco, Victoria B.C., and Seattle
If you are currently booked on one of the above cruises and elect not to sail on the revised itinerary, you can request a future cruise credit to use on a sailing departing prior to Dec 31, 2010 at a later date. Call 1-888-CARNIVAL for more information.
Carnival Cruise Lines: Statement Regarding Swine Influenza
2:30 pm: There are currently no reported cases of swine influenza on Carnival Cruise Lines ships or in any of the ports that we normally visit in Mexico. We are consulting closely with public health officials and government agencies such as the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO) and the Department of Homeland Security to monitor the situation.
Nonetheless, we have decided to cancel calls at Mexican ports for all current sailings (see Itinerary Updates For Current Sailings In Progress). Additionally, we will cancel calls in Mexico for all voyages departing Thursday, April 30 through Monday, May 4. In many cases, we will be able to substitute the cancelled call with an alternative port and are currently working on those itineraries. Full details will be available by 5 pm today. Guests who do not wish to sail on a modified itinerary will be given the option to re-schedule their cruise for a later date.
Carnival enforces the highest of standards for cleaning and sanitation on all of our ships to prevent the spread of infectious diseases. We have well trained medical staff and expansive reporting capabilities on board. Working with U.S. public health officials in the CDC’s Vessel Sanitation Program, we have extensive practices and procedures that are effective in mitigating illness aboard our ships. For further information on swine influenza, visit the CDC’s web site at http://newsfromcarnivalcruiselines.wordpress.com/wp-admin/www.cdc.gov.
Nonetheless, we have decided to cancel calls at Mexican ports for all current sailings (see Itinerary Updates For Current Sailings In Progress). Additionally, we will cancel calls in Mexico for all voyages departing Thursday, April 30 through Monday, May 4. In many cases, we will be able to substitute the cancelled call with an alternative port and are currently working on those itineraries. Full details will be available by 5 pm today. Guests who do not wish to sail on a modified itinerary will be given the option to re-schedule their cruise for a later date.
Carnival enforces the highest of standards for cleaning and sanitation on all of our ships to prevent the spread of infectious diseases. We have well trained medical staff and expansive reporting capabilities on board. Working with U.S. public health officials in the CDC’s Vessel Sanitation Program, we have extensive practices and procedures that are effective in mitigating illness aboard our ships. For further information on swine influenza, visit the CDC’s web site at http://newsfromcarnivalcruiselines.wordpress.com/wp-admin/www.cdc.gov.
Disney Cruise Line: Itinerary Revision
Disney Cruise Line continues to evaluate and monitor reports regarding cases of swine influenza in Mexico and the United States, as well as other regions around the globe. The Centers for Disease Control and Prevention (CDC) have recently recommended that travelers avoid non-essential travel to Mexico. As a result of this recommendation, Disney Cruise Line has modified the May 2, 2009 Western Caribbean voyage of the Disney Magic to include a stop in Nassau, The Bahamas, instead of Cozumel, Mexico.
The Disney Magic itinerary will be as follows:
The Disney Magic itinerary will be as follows:
- Saturday - Depart Port Canaveral
- Sunday - Key West, Florida
- Monday - Day At Sea
- Tuesday - Grand Cayman, Cayman Islands (tender ashore)
- Wednesday - Day at Sea
- Thursday - Nassau, The Bahamas
- Friday - Disney's Castaway Cay, The Bahamas
- Saturday - Arrive Port Canaveral
Royal Caribbean Itinerary Updates
Yesterday, we announced we are temporarily suspending our port calls in Mexico. The decision was made in an abundance of caution, and allows additional time to better understand the full impact of the Swine Flu. The temporary suspension involves four of our ships currently making regularly scheduled port call in Mexico - Enchantment of the Seas, Freedom of the Seas, Liberty of the Seas and Mariner of the Seas. It also involves two additional ships scheduled to make upcoming Mexico port calls as they reposition - Serenade of the Seas and Radiance of the Seas. The revised sailings for each ship will be as follows:
Enchantment of the Seas
-- Its 5-night sailings that depart Port Everglades on Mondays will replace their Cozumel port calls with additional time in Key West and an additional day at sea.
-- Its 4-night sailings that depart Port Everglades on Thursdays will replace their Cozumel port calls with additional time in Key West and port calls in Nassau, Bahamas.
-- Its 5-night sailings that depart Port Everglades on Saturdays will replace their Cozumel port calls with port calls in Ocho Rios, Jamaica.
Freedom of the Seas
-- Its 7-night sailings that depart Port Canaveral on Sundays will replace their Cozumel port calls with additional time in George Town, Cayman Islands, and an additional day at sea.
Liberty of the Seas
-- Its 7-night sailings that depart Miami on Saturdays will replace their Cozumel port calls with port calls in Coco Cay, Bahamas.
Mariner of the Seas
-- Its 7-night sailings that depart Los Angeles on Sundays will sail a fully revised itinerary, visiting Canada and the U.S. West Coast. It will now visit San Francisco, California, Mondays from 2 p.m. to 10 p.m.; Victoria, British Columbia, Wednesdays from noon to 10 p.m.; and Seattle, Washington, Thursdays from 7 a.m. to 5 p.m.
-- The ship's May 10 sailing will feature a port call in Astoria, Oregon, rather than San Francisco. -- At the current time, our revised itineraries for Mariner of the Seas are scheduled to take place up to and including the ship's June 14 sailing.
-- Mariner of the Seas guests booked on a revised sailing are encouraged to contact their travel agent or Royal Caribbean Intl for compensation and rebooking options. We have established a special help desk to assist these guests. The toll-free is: 1-800-327-6700.
Serenade of the Seas
-- On its current sailing, it will replace its port call in Cabo San Lucas, Mexico, with a port call in San Diego, California.
Radiance of the Seas
-- On its current sailing, it will replace its port calls in Huatulco, Puerto Vallarta and Cabo San Lucas, Mexico, with an extended, overnight port call in San Diego, California, and additional time at sea.
Like our guests, we take all health matters seriously. Although authorities have not raised specific concerns regarding the ports we visit in Mexico, we want to err on the side of caution. We’re taking proactive steps onboard our ships to help ensure the health and well-being of our guests and crew members, and this is just one more step in that process. We apologize for the disruption these changes will cause our guests, and we appreciate their understanding.We continue to closely monitor Swine Flu developments and utilize our Influenza Prevention and Response Plans. That plan was developed by our office of Medical and Public Health in coordination with the U.S. Centers for Disease Control and Prevention and other health experts. The plan is based on three pillars: Preparedness and Communication; Surveillance and Detection; and Response and Containment.Our Swine Flu activities include:
Enchantment of the Seas
-- Its 5-night sailings that depart Port Everglades on Mondays will replace their Cozumel port calls with additional time in Key West and an additional day at sea.
-- Its 4-night sailings that depart Port Everglades on Thursdays will replace their Cozumel port calls with additional time in Key West and port calls in Nassau, Bahamas.
-- Its 5-night sailings that depart Port Everglades on Saturdays will replace their Cozumel port calls with port calls in Ocho Rios, Jamaica.
Freedom of the Seas
-- Its 7-night sailings that depart Port Canaveral on Sundays will replace their Cozumel port calls with additional time in George Town, Cayman Islands, and an additional day at sea.
Liberty of the Seas
-- Its 7-night sailings that depart Miami on Saturdays will replace their Cozumel port calls with port calls in Coco Cay, Bahamas.
Mariner of the Seas
-- Its 7-night sailings that depart Los Angeles on Sundays will sail a fully revised itinerary, visiting Canada and the U.S. West Coast. It will now visit San Francisco, California, Mondays from 2 p.m. to 10 p.m.; Victoria, British Columbia, Wednesdays from noon to 10 p.m.; and Seattle, Washington, Thursdays from 7 a.m. to 5 p.m.
-- The ship's May 10 sailing will feature a port call in Astoria, Oregon, rather than San Francisco. -- At the current time, our revised itineraries for Mariner of the Seas are scheduled to take place up to and including the ship's June 14 sailing.
-- Mariner of the Seas guests booked on a revised sailing are encouraged to contact their travel agent or Royal Caribbean Intl for compensation and rebooking options. We have established a special help desk to assist these guests. The toll-free is: 1-800-327-6700.
Serenade of the Seas
-- On its current sailing, it will replace its port call in Cabo San Lucas, Mexico, with a port call in San Diego, California.
Radiance of the Seas
-- On its current sailing, it will replace its port calls in Huatulco, Puerto Vallarta and Cabo San Lucas, Mexico, with an extended, overnight port call in San Diego, California, and additional time at sea.
Like our guests, we take all health matters seriously. Although authorities have not raised specific concerns regarding the ports we visit in Mexico, we want to err on the side of caution. We’re taking proactive steps onboard our ships to help ensure the health and well-being of our guests and crew members, and this is just one more step in that process. We apologize for the disruption these changes will cause our guests, and we appreciate their understanding.We continue to closely monitor Swine Flu developments and utilize our Influenza Prevention and Response Plans. That plan was developed by our office of Medical and Public Health in coordination with the U.S. Centers for Disease Control and Prevention and other health experts. The plan is based on three pillars: Preparedness and Communication; Surveillance and Detection; and Response and Containment.Our Swine Flu activities include:
- Providing guests with Swine Flu information from the U.S. Centers for Disease Control and Prevention
- Screening embarking guests and crew members regarding recent visits to, or travel through Mexico, contact with people ill with the Swine Flu, and for recent flu-like symptoms
- Conducting enhanced sanitizing of all high-touch areas onboard
- Providing hand sanitizers throughout all ships
- Asking guests to follow the advice of medical experts regarding the best ways to help prevent the spread of flu and other illnesses - via proper and frequent hand washing, and covering the mouth and nose with a tissue when coughing or sneezing.
Carnival Cruise Lines: Itinerary Updates For Current Sailings In Progress
Carnival Cruise Lines has altered the itineraries for these cruises in progress:
Carnival Ecstasy:
Instead of Progresso on April 29, the ship will remain at sea
Instead of Cozumel on April 30, the ship will remain at sea
Carnival Fantasy:
Instead of Progresso on April 29, the ship will call at Key West
Instead of Cozumel on April 30, the ship will remain at sea
Carnival Legend:
Instead of Cozumel on April 29, the ship will remain at sea
Carnival Conquest:
Instead of Cozumel on May 1, the ship will remain at sea
Carnival Valor:
Instead of Cozumel on May 1, the ship will call at Key West May 2
Carnival Paradise:
Instead of Ensenada on April 29, the ship will remain at sea
Carnival Imagination:
Instead of Cozumel on April 29, the ship will call at Nassau on April 30
Carnival Splendor:
Instead of Cabo San Lucas on April 28, the ship will call at San Francisco on May 1
Carnival Ecstasy:
Instead of Progresso on April 29, the ship will remain at sea
Instead of Cozumel on April 30, the ship will remain at sea
Carnival Fantasy:
Instead of Progresso on April 29, the ship will call at Key West
Instead of Cozumel on April 30, the ship will remain at sea
Carnival Legend:
Instead of Cozumel on April 29, the ship will remain at sea
Carnival Conquest:
Instead of Cozumel on May 1, the ship will remain at sea
Carnival Valor:
Instead of Cozumel on May 1, the ship will call at Key West May 2
Carnival Paradise:
Instead of Ensenada on April 29, the ship will remain at sea
Carnival Imagination:
Instead of Cozumel on April 29, the ship will call at Nassau on April 30
Carnival Splendor:
Instead of Cabo San Lucas on April 28, the ship will call at San Francisco on May 1
Princess Cruises: Statement on Swine Flu
April, 28, 6 pm PDT: In light of the travel warning issued by the U.S. Centers for Disease Control (CDC) recommending against non-essential travel to Mexico because of concern over swine flu, Princess Cruises has modified its itineraries to suspend calls to Mexican ports through the few remaining voyages of the spring season, which concludes next month. Six Princess ships are currently scheduled for calls in Mexican ports through May, as they reposition to Alaska for the summer season. In total, eight itineraries and 22 calls in Mexico are affected, and passengers who are booked on these cruises will either visit alternative ports or spend an additional day at sea. Affected passengers will be advised of the itinerary changes once the new berthing arrangements have been confirmed.
We are sorry that circumstances beyond our control have caused these itinerary changes, and we recognize that these modifications may cause some disappointment among our passengers. However we hope our passengers will also agree that adhering to the recommendations of the CDC is the best course of action for the safety of our passengers and crew. Our ships and medical staff are already well equipped to prevent and contain the spread of contagious diseases, including swine flu. Even though the risk of contracting this illness is very low, we will be taking extra precautions, and will be guided by advice from the CDC and other health authorities.
In an abundance of caution, some of the measures we are taking onboard all our ships worldwide include:
-- We are enhancing our screening practices for passengers and crew embarking our ships.
-- We are adhering to CDC guidelines for reporting and treatment of persons with suspect swine flu.
-- We will isolate and treat passengers and crew with suspect swine flu. Anti-viral medications that effectively treat the swine flu are currently available onboard all Princess ships.
-- We will continue the rigorous cleaning and sanitation of our ships to minimize the spread of any contagious disease. Our ships are routinely cleaned with a disinfectant proven to be highly effective against the flu.
-- We are communicating to our passengers and crew that they should take extra care to practice healthy habits such as washing their hands often.
-- We are asking passengers and crew to report to the medical center immediately if they exhibit any symptoms of flu.
As always, we will continue to do everything possible to protect the health of our passengers and crew. For US passenger inquiries, contact 1-800-PRINCESS.
We are sorry that circumstances beyond our control have caused these itinerary changes, and we recognize that these modifications may cause some disappointment among our passengers. However we hope our passengers will also agree that adhering to the recommendations of the CDC is the best course of action for the safety of our passengers and crew. Our ships and medical staff are already well equipped to prevent and contain the spread of contagious diseases, including swine flu. Even though the risk of contracting this illness is very low, we will be taking extra precautions, and will be guided by advice from the CDC and other health authorities.
In an abundance of caution, some of the measures we are taking onboard all our ships worldwide include:
-- We are enhancing our screening practices for passengers and crew embarking our ships.
-- We are adhering to CDC guidelines for reporting and treatment of persons with suspect swine flu.
-- We will isolate and treat passengers and crew with suspect swine flu. Anti-viral medications that effectively treat the swine flu are currently available onboard all Princess ships.
-- We will continue the rigorous cleaning and sanitation of our ships to minimize the spread of any contagious disease. Our ships are routinely cleaned with a disinfectant proven to be highly effective against the flu.
-- We are communicating to our passengers and crew that they should take extra care to practice healthy habits such as washing their hands often.
-- We are asking passengers and crew to report to the medical center immediately if they exhibit any symptoms of flu.
As always, we will continue to do everything possible to protect the health of our passengers and crew. For US passenger inquiries, contact 1-800-PRINCESS.
Tuesday, April 28, 2009
Holland America Line Cancels Port Calls to Mexican Ports
In accordance with the recent travel advisory from the U.S. Centers for Disease Control & Prevention (CDC) recommending against non-essential travel to Mexico, Holland America Line, in an abundance of caution, has decided to cancel its upcoming calls to Mexican ports in April andearly May.
Of the line’s 14 ships, a total of five ships (and five sailings) are impacted by these changes. Four are the current sailings of the ms Ryndam, ms Statendam, ms Westerdam and ms Zuiderdam. The May 1, 2009 cruise of the ms Veendam will also be impacted.
The itinerary planning team at Holland America Line is developing alternate itineraries for these sailings and the new ports of call will be announced as they are confirmed. If the CDC travel advisory changes prior to the conclusion of any of these five sailings, the cruise line may consider re-instating the original itineraries if possible.
Of the line’s 14 ships, a total of five ships (and five sailings) are impacted by these changes. Four are the current sailings of the ms Ryndam, ms Statendam, ms Westerdam and ms Zuiderdam. The May 1, 2009 cruise of the ms Veendam will also be impacted.
The itinerary planning team at Holland America Line is developing alternate itineraries for these sailings and the new ports of call will be announced as they are confirmed. If the CDC travel advisory changes prior to the conclusion of any of these five sailings, the cruise line may consider re-instating the original itineraries if possible.
Norwegian Cruise Line: Mexico Travel Advisory
7 pm EDT: The health and well-being of our guests and crew is of the utmost importance to Norwegian Cruise Line. Accordingly, the company is closely monitoring the health advisories regarding the current Swine Influenza (Swine Flu) situation.
As a precautionary measure due to the recent travel advisory relating to Mexico, the company is cancelling Norwegian Pearl's final two calls in Mexico on its current repositioning cruise. The stops were scheduled for tomorrow, Wednesday, April 29 and Friday, May 1, 2009. Apart from this sailing, Norwegian Cruise Line's scheduled deployment does not include any other ports of call in Mexico until the end of Sept 2009.
Norwegian Cruise Line has stringent protocols for cleaning and sanitation on all of its vessels to prevent the spread of infectious diseases. In addition, the company is taking proactive precautionary measures to protect its valued guests, including, but not limited to, fleet-wide guest screening via a health questionnaire prior to embarkation and on-board education regarding Swine Flu symptoms and preventative actions. As a result, the company does not anticipate that its guests' cruise experience will be impacted.
Furthermore, Norwegian Cruise Line's on-board medical centers are stocking an appropriate amount of the anti-viral medication used to treat the illness, in the unlikely event the need for its use becomes necessary. Any further updates will be posted to ncl.com. For information on swine influenza, visit the CDC's web site at www.cdc.gov.
As a precautionary measure due to the recent travel advisory relating to Mexico, the company is cancelling Norwegian Pearl's final two calls in Mexico on its current repositioning cruise. The stops were scheduled for tomorrow, Wednesday, April 29 and Friday, May 1, 2009. Apart from this sailing, Norwegian Cruise Line's scheduled deployment does not include any other ports of call in Mexico until the end of Sept 2009.
Norwegian Cruise Line has stringent protocols for cleaning and sanitation on all of its vessels to prevent the spread of infectious diseases. In addition, the company is taking proactive precautionary measures to protect its valued guests, including, but not limited to, fleet-wide guest screening via a health questionnaire prior to embarkation and on-board education regarding Swine Flu symptoms and preventative actions. As a result, the company does not anticipate that its guests' cruise experience will be impacted.
Furthermore, Norwegian Cruise Line's on-board medical centers are stocking an appropriate amount of the anti-viral medication used to treat the illness, in the unlikely event the need for its use becomes necessary. Any further updates will be posted to ncl.com. For information on swine influenza, visit the CDC's web site at www.cdc.gov.
Carnival Cruise Lines: Statement Regarding Swine Influenza
5:00 PM EDT: Carnival Cruise Lines has decided to cancel all calls at Mexican ports for all current sailings and all voyages departing on Thursday, April 30th through Monday, May 4th. In many cases, we will be able to substitute the cancelled call with an alternative port. Additionally, we are working on alternatives for those itineraries impacted by this decision. Full details will be available by 5pm tomorrow. Please continue to check back as we will provide the latest information online at carnival.com. In the unlikely event that our new itinerary options are not to your liking, we will also give you the opportunity to reschedule your cruise at a later date. Those details will also be made available tomorrow.
Our primary concern is your safety. We will continue to monitor the situation and will keep you updated if and when changes are made. Thank you for your understanding. We look forward to welcoming you aboard your "Fun Ship" cruise.
Our primary concern is your safety. We will continue to monitor the situation and will keep you updated if and when changes are made. Thank you for your understanding. We look forward to welcoming you aboard your "Fun Ship" cruise.
Royal Caribbean Cruises Ltd. Temporarily Suspends Port Calls in Mexico
UPDATE: Royal Caribbean Cruises Ltd. today announced it is temporarily suspending its port calls in Mexico. The decision was made in an abundance of caution, and allows additional time to better understand the full impact of the Swine Flu.
The suspension involves the company's Royal Caribbean Intl and Celebrity Cruises brands. Royal Caribbean has four ships currently making regularly scheduled port call in Mexico - Enchantment of the Seas, Freedom of the Seas, Liberty of the Seas, and Mariner of the Seas. Two additional Royal Caribbean ships were scheduled to make upcoming Mexican port calls as they repositioned - Serenade of the Seas and Radiance of the Seas. Celebrity Cruises had one ship scheduled to make upcoming Mexico port calls as it repositions - Celebrity Infinity.
All but one of the affected ships will either make alternative port calls or spend additional time at sea. Royal Caribbean's Mariner of the Seas will sail a fully revised itinerary, visiting Canada and the U.S. West Coast. The temporary suspension takes effect immediately and will be in effect for the immediate future. It will be regularly reviewed in light of any Swine Flu developments.
"Like our guests, we take all health matters seriously," said Dr. Art Diskin, chief medical officer for Royal Caribbean Cruises Ltd. "Although authorities have not raised specific concerns regarding the ports we visit in Mexico, we want to err on the side of caution. We're taking proactive steps onboard our ships to help ensure the health and well-being of our guests and crew members, and this is just one more step in that process. We apologize for the disruption these changes will cause our guests, and we appreciate their understanding."
The company has been closely monitoring Swine Flu developments and is utilizing its Influenza Prevention and Response Plans. That plan was developed by its office of Medical and Public Health in coordination with the U.S. Centers for Disease Control and Prevention and other health experts. The plan is based on three pillars: Preparedness and Communication; Surveillance and Detection; and Response and Containment. The company's onboard activities regarding the Swine Flu include:
-- Providing guests with Swine Flu information from the U.S. Centers for Disease Control and Prevention
-- Screening embarking guests and crew members regarding recent visits to, or travel through Mexico, contact with people ill with the Swine Flu, and for recent flu-like symptoms
-- Conducting enhanced sanitizing of all high-touch areas onboard
-- Providing hand sanitizers throughout all ships
-- Asking guests to follow the advice of medical experts regarding the best ways to help prevent the spread of flu and other illnesses - via proper and frequent hand washing, and covering the mouth and nose with a tissue when coughing or sneezing.
-- And, if necessary, onboard medical staff can isolate and treat guests or crew members who display flu-like symptoms, using the supply of anti-viral medications kept onboard all ships.
Additional details will be posted on the Royal Caribbean International and Celebrity Cruises consumer websites.
The suspension involves the company's Royal Caribbean Intl and Celebrity Cruises brands. Royal Caribbean has four ships currently making regularly scheduled port call in Mexico - Enchantment of the Seas, Freedom of the Seas, Liberty of the Seas, and Mariner of the Seas. Two additional Royal Caribbean ships were scheduled to make upcoming Mexican port calls as they repositioned - Serenade of the Seas and Radiance of the Seas. Celebrity Cruises had one ship scheduled to make upcoming Mexico port calls as it repositions - Celebrity Infinity.
All but one of the affected ships will either make alternative port calls or spend additional time at sea. Royal Caribbean's Mariner of the Seas will sail a fully revised itinerary, visiting Canada and the U.S. West Coast. The temporary suspension takes effect immediately and will be in effect for the immediate future. It will be regularly reviewed in light of any Swine Flu developments.
"Like our guests, we take all health matters seriously," said Dr. Art Diskin, chief medical officer for Royal Caribbean Cruises Ltd. "Although authorities have not raised specific concerns regarding the ports we visit in Mexico, we want to err on the side of caution. We're taking proactive steps onboard our ships to help ensure the health and well-being of our guests and crew members, and this is just one more step in that process. We apologize for the disruption these changes will cause our guests, and we appreciate their understanding."
The company has been closely monitoring Swine Flu developments and is utilizing its Influenza Prevention and Response Plans. That plan was developed by its office of Medical and Public Health in coordination with the U.S. Centers for Disease Control and Prevention and other health experts. The plan is based on three pillars: Preparedness and Communication; Surveillance and Detection; and Response and Containment. The company's onboard activities regarding the Swine Flu include:
-- Providing guests with Swine Flu information from the U.S. Centers for Disease Control and Prevention
-- Screening embarking guests and crew members regarding recent visits to, or travel through Mexico, contact with people ill with the Swine Flu, and for recent flu-like symptoms
-- Conducting enhanced sanitizing of all high-touch areas onboard
-- Providing hand sanitizers throughout all ships
-- Asking guests to follow the advice of medical experts regarding the best ways to help prevent the spread of flu and other illnesses - via proper and frequent hand washing, and covering the mouth and nose with a tissue when coughing or sneezing.
-- And, if necessary, onboard medical staff can isolate and treat guests or crew members who display flu-like symptoms, using the supply of anti-viral medications kept onboard all ships.
Additional details will be posted on the Royal Caribbean International and Celebrity Cruises consumer websites.
Royal Caribbean International: Swine Flu Statement
April 27, 2009: We've been closely monitoring all developments regarding the Swine Flu, to help ensure the health and well-being of our guests and crew members. Health authorities from a variety of nations are investigating the situation and we remain keenly attuned to their progress. We maintain close working relationships with the U.S. Centers for Disease Control and Prevention and our industry association, and we're working in close coordination with them.
It is important to note that health authorities have not raised concerns regarding the ports of call we visit in Mexico. None of our sailings have been altered and none are scheduled to be. Our ships visiting Mexico are taking pro-active measures, such as:
It is important to note that health authorities have not raised concerns regarding the ports of call we visit in Mexico. None of our sailings have been altered and none are scheduled to be. Our ships visiting Mexico are taking pro-active measures, such as:
- Placing a notice in the daily, onboard newsletter to provide our guests with basic information regarding this matter.
- Placing a letter, along with a fact sheet from the U.S. Centers for Disease Control and Prevention, in each guest stateroom
- Providing hand sanitizers throughout the ship.
- And, conducting enhanced sanitizing of all high-touch areas.
- Washing hands thoroughly with soap and hot water - often.
- Covering the mouth and nose with a tissue when coughing or sneezing.
- Putting used tissues in waste baskets.
- If tissues are not available, coughing or sneezing into upper sleeves, not one's hands.
Princess Cruises: Swine Flu Statement
10:30 am PDT: The health and well being of our passengers and crew is our foremost priority, and therefore we are monitoring the swine flu situation closely. Our ships and medical staff are already well equipped to prevent and contain the spread of contagious diseases, including swine flu. Even though the risk of contracting this illness is very low, we will be taking extra precautions, and will be guided by advice from the U.S. Centers for Disease Control (CDC).
Six Princess ships are currently scheduled for calls in Mexican ports through next month. In light of yesterday's CDC's travel health warning for Mexico, we cancelled the two calls scheduled for Mexican ports today--Puerto Vallarta (Sapphire Princess) and Cabo San Lucas (Coral Princess). Further, we have revised the itinerary for Sapphire Princess, replacing the Mexican ports with San Diego and Catalina. We hope that our passengers will understand that these changes were beyond our control and that we have provided them with an attractive, alternative itinerary.
We are in the process of reviewing the other close-in sailings that include Mexican ports and making itinerary changes, and these details will be communicated by tomorrow. In the meantime, some of the actions we are taking onboard all of our ships include:
Six Princess ships are currently scheduled for calls in Mexican ports through next month. In light of yesterday's CDC's travel health warning for Mexico, we cancelled the two calls scheduled for Mexican ports today--Puerto Vallarta (Sapphire Princess) and Cabo San Lucas (Coral Princess). Further, we have revised the itinerary for Sapphire Princess, replacing the Mexican ports with San Diego and Catalina. We hope that our passengers will understand that these changes were beyond our control and that we have provided them with an attractive, alternative itinerary.
We are in the process of reviewing the other close-in sailings that include Mexican ports and making itinerary changes, and these details will be communicated by tomorrow. In the meantime, some of the actions we are taking onboard all of our ships include:
- We are enhancing our screening practices for passengers and crew embarking our ships.
- We are adhering to CDC guidelines for reporting and treatment of persons with suspect swine flu.
- We will isolate and treat passengers and crew with suspect swine flu. Anti-viral medications that effectively treat the swine flu are currently available onboard all Princess ships.
- We will continue our rigorous cleaning and sanitization of our ships to minimize the spread of any contagious disease. Our ships are routinely cleaned with a disinfectant proven to be highly effective against the flu.
- We are communicating to our passengers and crew that they should take extra care to practice healthy habits such as washing their hands often.
- We are asking passengers and crew to report to the medical center immediately if they exhibit any symptoms of flu.
"Hairspray" to Meet the Waves on Oasis of the Seas
The show is licensed to Royal Caribbean for three years aboard Oasis of the Seas with an option for a fourth year. Under the agreement, the show will be available exclusively to the cruise line, ensuring the ‘feel good’ performance will be the only of its kind at sea. Hairspray earned a total of eight Tony Awards, including Best Musical, during its near seven-year run on Broadway, which came to an end in early January and is currently playing in London’s West End. Set in 1962, the show follows the story of Tracy Turnblad, a big girl with big aspirations who wins a spot on the local TV dance program, “The Corny Collins Show” and finds herself transformed into an overnight teen sensation.
While the show has been trimmed just slightly to fit within the average 90-minute run time, consistent with RCI’s theater productions, guests and Hairspray fans will be pleased to find that the hottest, high-energy numbers will remain on the playbill. The show will be offered three or four times on each 7-night cruise itinerary, ensuring that guests have the opportunity to see the show at their leisure during their vacation.
Did you know that in the early years of cruising, shipboard entertainment consisted of little more than poetry readings and recitals that exhibited the talents of fellow passengers? Find out more about what you'll find on board in Cruise Diva’s That's Cruise Entertainment!
Monday, April 27, 2009
MSC Cruises Enhances Past Passenger Club Benefits
Silver and Gold membership levels are now rewarded with complimentary dinner for two in MSC Cruises’ speciality restaurants, a complimentary one-hour thermal suite (both sauna and Turkish bath) in its luxurious spa treatment and massage centers, and discounts on a variety of spa-related services from massages and facials to manicures and pedicures. Also, all MSC Club members, including Classic, will now receive complimentary laundry service for up to 10 garments per cruise, which means lighter packing for 7-day cruising and more than one freshly laundered garment daily, and a luscious assortment of fresh fruit delivered twice weekly to guests’ staterooms as well as substantial Internet and MSC logo item discounts. All guests will continue to receive cruise fare discounts and points for onboard purchases.
Discounts for cruise fare, spa treatments, Internet usage and MSC logo items vary by membership level, with those in the upper tiers of the program earning greater discounts. In addition, guests booking Yacht Club suites through May 15 double their MSC Club points.
Guests are encouraged to join MSC Club after their first sailing with the line to begin enjoying benefits. Application forms can be obtained on board.
For more insight into the benefits of cruising, CruiseDiva.com shares information about Past Passenger Clus.
Sunday, April 26, 2009
MSC Melody Successfully Evades Pirates Near Seychelles
MSC Cruises has confirmed that MSC Melody was attacked by pirates near the Seychelles Islands on Saturday evening, April 25, 2009. The ship initiated avoidance procedures and quickly escaped the attack with no injuries to any of the approximately 1,000 passengers and 500 crew members on board.The pirates approached the ship in a small speedboat firing automatic weapons at 7:35pm GMT while the ship was sailing 180 nautical miles from Port Victoria in the Seychelles. MSC Cruises immediately informed the Italian government foreign office (La Farnesina), the Maritime Security Center in London, and the Coordination Center for Security in Dubai.
According to Yahoo! News, "The ship's commander told Italian state radio on Sunday that six men in a small white speed boat approached the MSC Melody and opened fire 'like crazy' on Saturday night, but retreated after the Israeli security officers aboard the cruise ship returned fire." While it's unusual for a cruise ship to have armed guards on board, "Domenico Pellegrino, head of the Italian cruise line, said MSC Cruises hired the Israelis because they were the best trained security agents."
A military vessel from the international security forces in the region has been sent to escort MSC Melody as a precaution, and the ship is continuing to Aqaba, Jordan, on its scheduled itinerary.
10 Truly Unique Theme Cruises
You've read about the Elvis Cruise here on the Cruise Diva blog and now the folks at ThemeCruiseFinder.com are sharing an exciting slate of new theme cruises on the horizon. No matter where your interests lie, it's likely a theme cruise is out there waiting for you to join in. Sail with luminaries and other guests who share your passions.
For more information, visit their website http://www.themecruisefinder.com/.
- Sail with soccer legend Pele: Join the greatest soccer player of all time aboard Costa Cruises on June 28, 2009
- Tribeca Film Festival at Sea: Exclusive enrichment programming aboard Queen Mary 2 in association with TFF and Cunard Insights. Established and emerging actors, directors, documentarians, and screenwriters will be tapped to engage passengers in thought-provoking discussion about the love of their craft and the multi-dimensions of movie making. Nov 5, 2009, Cunard Line
- Meet Karl Rove: Yes, THAT Karl Rove. Learn inside secrets of the Bush White House on Holland America Line, July 8, 2009
- Attend two James Taylor Concerts: Set sail aboard Queen Mary 2 with this musical legend, and enjoy 2 concerts and a Q&A session. June 19, 2009, Cunard Line
- Caribbean Islands Marathon Cruise: 4 Islands - 4 Races - 1 Great Marathon. Run the world's only staged maritime marathon! Every day brings a new distance, new terrain and new racing experiences. By the end of the week you'll have run the marathon distance (26.2 miles) and have seen some of the most beautiful islands in the Caribbean. Feb 6, 2010, Holland America Line
- Cook with Christina Pirello: PBS Host & Chef Christina Pirello is a bright, free spirited, vivacious redhead who, is one of America's preeminent authorities on natural and whole foods, and her radiant personality only serves to make her message more powerful. And she's made it her purpose in life to show Americans that they can look their best, and feel great too, by learning to eat natural, organic food. Aug 8, 2009, Holland America Line
- The Fab Four - Ticket to Cruise: Beatles tribute cruise starring the world famous Fab Four. July 20, 2009, Carnival Cruise Lines
- Learn from a broadcast legend: Sail with Frank Deford, writer at Sports Illustrated, NPR's Morning Edition, and HBO's Real Sports. Aug 12, 2009, Crystal Cruises
- THE Elvis Cruise: Are you ready to get all shook up, Elvis fans? There's a great time in store for you aboard Carnival Inspiration! This is the definitive Elvis cruises. Nov 12, 2009, Carnival Cruise Lines
- Join Christopher Buckley: "The quintessential political novelist of his time" according to Fortune magazine, is the winner of the distinguished ninth annual Thurber Prize for American Humor. Nov 5, 2009, Cunard Line
For more information, visit their website http://www.themecruisefinder.com/.
Saturday, April 25, 2009
Baltimore is Carnival Cruise Lines' "Fun City"
Who knew Baltimore could be so much "fun"? It will be today during Carnival Cruise Lines’ Fun City: Baltimore event which takes place in the city’s Inner Harbor.
Benefiting Maryland Special Olympics, the day-long event is free, open to the public and offers a variety of activities and attractions, including the creation of a giant sand sculpture and 3-D chalk art. A world record giant beach ball, hip-hop dance performances, live entertainment, a “Camp Carnival” Kids’ Zone, karaoke, and an appearance by Carnival’s mascot “Fun Ship” Freddy will be featured, as well.
Fun City: Baltimore is a celebration to mark the start-up of Baltimore’s first year-round cruise program aboard the 2,124-passenger Carnival Pride which kicks off Monday, April 27.
Benefiting Maryland Special Olympics, the day-long event is free, open to the public and offers a variety of activities and attractions, including the creation of a giant sand sculpture and 3-D chalk art. A world record giant beach ball, hip-hop dance performances, live entertainment, a “Camp Carnival” Kids’ Zone, karaoke, and an appearance by Carnival’s mascot “Fun Ship” Freddy will be featured, as well.
Fun City: Baltimore is a celebration to mark the start-up of Baltimore’s first year-round cruise program aboard the 2,124-passenger Carnival Pride which kicks off Monday, April 27.
Friday, April 24, 2009
Royal Caribbean & Celebrity Cruises Make Big Year-Round Itinerary Alterations
When cruising from the UK the on board product is altered somewhat for British tastes, but North Americans (especially Anglophiles who don't mind paying in British pounds) can certainly book the voyages departing from Southampton. Winter cruises in 2010 and 2011—ranging from 11- to 18-nights in duration—will include destinations along the Italian Riviera, island visits in the Sorrentine Peninsula on the south side of the Gulf of Naples, as well as the Balearic Islands.
For more information and itinerary details (as well as other cruise news), check CruiseDiva.com's Cruise News.
Thursday, April 23, 2009
Carnival Prepares For Emergencies
We all know that when a hurricane sets its sights on South Florida, residents by and large follow instructions to pack up and evacuate to safety. With so many cruises leaving from Miami and other Florida ports, that sometimes means changes in ship itineraries, which might even include using a different port for embarkation and debarkation. You've probably seen the folks at the National Hurricane Center in Miami on television issuing storm updates and may have even wondered what happens at the cruise lines during emergency situations.As part of Carnival’s comprehensive emergency preparedness plan, the company recently had a training session for nearly 400 employees on the various reservations and IT technology housed within a Mobile Recovery Unit situated adjacent to its Miami headquarters. The Mobile Recovery Unit (pictured here) includes 20 computer terminals and telephones which were linked directly to Carnival’s computerized reservations network. It was a seamless process as the company’s reservations and telephony systems software were made available via satellite within the Mobile Recovery Unit, allowing reservations personnel to take live bookings within the off-site center. The annual training exercise is part of Carnival’s wide-ranging contingency plan that would allow the company to continue operations in the event of a natural disaster or other emergency.
When I asked Carnival spokesman Vance Gulliksen where the Mobile Recovery Unit would be sent in the event that a large scale evacuation of Miami was ordered, he responded, "As for hurricane preparedness, it really all depends on a case by case basis and the Mobile Recovery Unit can be deployed just about anywhere (it would also be deployed after the fact should we lose power at our offices, etc)." Additionally, Gulliksen reminded me that a Colorado Springs reservations center is part of the Carnival emergency response plan.
Remember, official hurricane season consumes a full six months of the year, from June 1st until November 30th. Cruise Diva shares what else can happen when you are Cruising Into Hurricane Season.
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