Tuesday, January 26, 2010

Carnival Destiny to Undergo Dry Dock Next Month to Fix Propulsion Problem

Carnival Cruise Lines has announced that Carnival Destiny will undergo a 7-day dry dock next month to resolve a propulsion problem. The issue is only affecting the vessel’s sailing speed and all other systems are operating normally. The dry dock will take place Feb. 13-20. Carnival is cancelling two cruises that were scheduled to take place during the dry dock period – the 5-day departure of Feb. 13 & the 4-day departure of Feb. 18 (the Feb. 18 cruise will now operate as a modified 2-day cruise to Nassau Feb. 20-22). Effective with the Feb. 22, 2010 departure, the Carnival Destiny will be operating its regularly scheduled itineraries.

Guests scheduled to sail on the Feb. 13 or 18 voyages will have the option of receiving a future cruise credit or full refund of their cruise fare. A $100 shipboard credit will be provided to those guests who were scheduled on the Feb. 13 voyage, while those on the Feb. 18 departure will receive a $75 shipboard credit. The shipboard credit can be used on a future cruise departing prior to Dec. 15, 2011. For guests with independent air transportation, Carnival will reimburse up to $200 per person in the form of a shipboard credit for airline change fees when rebooking a future cruise. Travel agent commissions will be protected.

Additionally, three other cruises taking place prior to the dry dock will now operate modified itineraries. The 5-day cruise departing Jan. 30 will now visit Cozumel and Costa Maya instead of Ocho Rios and Grand Cayman. The 4-day cruise departing Feb. 4 will visit Cozumel and cancel the scheduled call in Key West; and the 5-day cruise departing Feb. 8 will now replace the scheduled call in Grand Turk with a stop at Freeport, along with visits to Nassau and Half Moon Cay. Although the itineraries for these voyages were modified because of the propulsion problem, all of the Carnival Destiny’s normal dining, activity and entertainment options will be available. Guests booked prior to Jan. 25 who sail on these three modified voyages will receive a $50 per person shipboard credit. If guests elect to cancel, they will have the option to receive a full refund or a future cruise credit equal to the amount of their cruise fare.

“We sincerely apologize for the impact of these changes on our guests' vacations plans and wish to thank them for their understanding,” said Gerry Cahill, Carnival’s president and CEO.

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