ROYAL CARIBBEAN INTERNATIONAL STATEMENT
Royal Caribbean International continues to closely monitor the path and progress of Tropical Storm Isaac to ensure guests enjoy safe and comfortable cruises, and to make certain our ships steer clear of the storm. The safety of our guests and crew is always our foremost concern.
ALLURE OF THE SEAS
Given Tropical Storm Isaac’s current location and projected path, and the forecasted weather for South Florida, Allure of the Seas’ next sailing will now begin on Tuesday, August 28. We ask that guests who are scheduled to sail on Allure of the Seas on Sunday, August 26, not arrive at the port until 11:30 a.m. on Tuesday, August 28. We kindly ask that guests come to the terminal between 11:30 a.m. and 4:00 p.m. on Tuesday, August 28, for check-in and boarding.
Regrettably, the delayed departure will have an impact on the scheduled itinerary. Allure of the Seas will now spend Wednesday, August 29, at sea, call to Cozumel, Mexico, on Thursday, August 30, spend Friday, August 31, at sea, and Nassau, Bahamas, on Saturday, September 1. If you are sailing on Allure of the Seas’ next sailing and you feel you will not be able to arrive on Tuesday, please call Royal Caribbean at 888-829-4050 in the U.S., and 408-926-9002 internationally.
MAJESTY OF THE SEAS
The Port of Miami has informed us that they will close the port at 11:00 p.m. this evening and plan to reopen on Monday, August 27. Because of this, there is a possibility that Majesty of the Seas’ boarding on Monday will be delayed. We encourage guests sailing Majesty of the Seas continue to monitor the Royal Caribbean website for any additional updates.
MONARCH OF THE SEAS
We also suggest that guests sailing on Monarch of the Seas on Monday, August 27, also continue to monitor the Royal Caribbean website for any additional updates.
If you have not done so already, we strongly suggest guests complete their online check-in as soon as possible, including the section on your preferred method of contact while traveling. You can access online check-in at royalcaribbean.com/onlinecheckin.
CARNIVAL CRUISE LINES STATEMENT
We are closely monitoring the forecasted path of Tropical Storm Isaac and keeping in close contact with port officials. The storm is now forecasted to affect the South Florida area on Sunday as a hurricane. Due to forecasted path of the storm, several cruises are impacted. All affected guests will be notified via email.
If you have not done so already, we strongly suggest guests complete their online check-in as soon as possible. Please ensure to provide your email, as well as sign up for text alerts for updates on any changes to your cruise.
CARNIVAL VALOR – 8/18/12 DEPARTURE
The Port of Miami is expected to close by 11:00 PM on Saturday. Weather permitting, the port will reopen on Monday at noon. The Carnival Valor will remain at sea a safe distance away from the storm until the port reopens.
CARNIVAL VALOR – 8/26/12 DEPARTURE
Our scheduled 6 day cruise will be shortened to a 5 day cruise visiting Grand Cayman and Montego Bay. Unfortunately, this means we will cancel our call in Key West. Check-in for your cruise is now scheduled on Monday August 27, 2012, from 4:00 PM to 7:30 PM, and sailing is set for 8:00 PM. The times in Grand Cayman & Montego Bay remain unchanged.
We sincerely apologize for this disruption to your cruise. Here are your options.
• Sail with us and receive a:
- One-day pro-rated refund of your cruise fare (refunded within the next 2 weeks)
- $50 per person on board credit
- Refund of $13.11 for the government fees and taxes for Key West
- Gratuities will also be adjusted to reflect the shortened voyage
- Shore excursions purchased for Key West will be automatically refunded
- Refunds will not be provided for flight changes, hotel accommodations, meals, transfers or other incidental costs.
• We realize this is an unexpected change in your travel plans and we certainly hope you still cruise with us. However, should you wish to cancel or reschedule, please contact 1800 CARNIVAL to request your refund or future cruise credit.
CARNIVAL LEGEND – 8/19/12 DEPARTURE
The Port of Tampa is expected to close by 3:00 AM on Sunday. At this time, they are uncertain as to when the port will reopen. Therefore, we have made arrangements to dock at Port Canaveral instead, where we will arrive at 8:00 AM on Sunday. Buses will be available to take guests to the Port of Tampa or the Tampa airport. The parking garage at the port will be open. It will take approximately two and a half hours to the Port of Tampa from Port Canaveral.
CARNIVAL LEGEND – 8/26/12 DEPARTURE
Due to the expected port closure in Tampa, the Carnival Legend will dock in Port Canaveral on Sunday. We ask that guests proceed to the Port of Tampa and plan to arrive between 10:00 AM and 3:00 PM. The parking garage at the port will be open to park your vehicle. We will have buses available to take you and your luggage to Port Canaveral. Please do not proceed to Port Canaveral directly as the ship will be docking in Tampa when we return next week.
It will take approximately two and a half hours to Port Canaveral from the Port of Tampa and no adverse weather is expected. The last bus will depart from Tampa at 4:00 PM and we expect to sail at 8:00 PM.
At this time, our itinerary remains unchanged. However, there is a possibility we may have to make changes, depending on the path of the storm.
CARNIVAL IMAGINATION – 8/24/12 DEPARTURE
The Port of Miami is expected to close by 11:00 PM on Saturday. Weather permitting, the port will reopen on Monday at noon. The Carnival Imagination will remain at sea at a safe distance from the storm until the port reopens.
CARNIVAL IMAGINATION – 8/27/12 DEPARTURE
Check-in for the Carnival Imagination is set for 4:00 PM – 7:30 PM.
FOR ALL DEPARTURES ABOVE:
Guest who purchased flights with Carnival’s FlyAweigh program will automatically have their flights adjusted to the new day and time. You will be notified of your new flights by our Travel Services department. Guests with independent flight arrangements are asked not make any changes to your travel plans until our next update this evening. Most airlines have advised that they will allow you to make one change free of charge.
Since we know that storms and hurricanes can be very unpredictable, we will continue to monitor the storm and provide web updates at Carnival.com. To stay up to date on any changes that may affect your departure, further port closures, and weather updates, we encourage you to sign up for text alerts by texting the numbers below for your particular ship:
CARNIVAL LEGEND – Text CCL2 to CRUISE (278473)
CARNIVAL VALOR – Text CCL4 to CRUISE (278473)
CARNIVAL IMAGINATION – Text CCL5 to CRUISE (278473)
If you have already done so during your online check-in, you will automatically receive updates. Once again, we’re very sorry for these changes and truly regret that Mother Nature threw a wrench in our plans this week. However, we’re confident you’ll have loads of fun on board. Rest assured, the safety and comfort of our guests and crew is our number one priority. We will operate all of our ships at a safe distance from the storm at all times.
At the moment, there are no changes expected for any other sailings departing on or after Sunday, August 26, 2012. In the event we need to make a deviation to a future itinerary, we will update our guests.
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