Tuesday, June 24, 2008

Your Carnival Dream Is About To Come True

It's been the kind of week that cruise ship aficionados and those of us who cover the cruise industry dream about. Two major cruise lines have shared a look at the exciting and novel features their new vessels will offer and now we have a third. Not the largest of the new-ship trio, but certainly not the least, the 130,000-ton Carnival Dream will be the largest “Fun Ship” ever constructed by Carnival Cruise Lines and an all-new ship class offering a host of on-board innovations and amenities.

Currently being constructed at the Fincantieri shipyard in Monfalcone, Italy, the 3,646-passenger Carnival Dream will usher in a new era of “Fun Ship” cruising when it makes its debut in September 2009. With a new layout, sleek hull, and distinctive profile, Carnival Dream is designed to deliver the ultimate vacation experience. With even more space to play, creative interiors by design genius Joe Farcus are sure to pique the imagination of all guests.

Unique features of the Carnival Dream include a new concept in entertainment called The Piazza, a stunning indoor/outdoor cafĂ© and live music venue; the most elaborate children’s facilities at sea, including expansive play areas and a huge Carnival WaterWorks aqua park; “scenic whirlpools” that extend over the ship’s beam; and a variety of new stateroom categories, including those specifically catering to families. Carnival Dream will also offer many other exciting and innovative features that will be announced in the coming months.

Take a look at the images and get the details at CruiseDiva.com.

Monday, June 23, 2008

Royal Caribbean Welcomes You to More Oasis of the Seas Neighborhoods

Steeped in a philosophy that innovation and imagination contribute to a remarkable cruise vacation, Royal Caribbean is once again raising the bar with the announcement of the latest amenities on its newest ship under construction. Launching in late 2009, Oasis of the Seas will be the world’s largest and most revolutionary ship introducing the cruise line’s new neighborhood concept, which will provide vacationers with the opportunity to seek out relevant experiences based on their personal styles, preferences or moods.

Boardwalk, will be a breathtaking space for families inspired by the nostalgic seaside piers of yesteryear with a twist; the ship's amphitheater at sea, AquaTheater, will celebrate water with the largest freshwater pool found on a ship offering a full spectrum of activities and performances for guests; and the urban living concept will take to the high seas with the introduction of industry-first loft suites offering expansive ocean views and luxury amenities. Enhancements to the cruise line’s signature Royal Promenade will include a new design allowing guests to have a physical connection with the neighborhood above, Central Park, as natural light cascades down from the sky through the Crystal Canopy sculptured glass domes.

Other surprises include two rock-climbing walls flanking the AquaTheater (illustrated above) and the first zip-line at sea suspended nine decks above Boardwalk. We introduced Central Park in April; now take a look at more Oasis of the Seas neighborhoods. CruiseDiva.com has the details and images, along with the itineraries you've been waiting for.

Friday, June 20, 2008

Norwegian Cruise Line Sails on a Sea of Dreams

After a brief peek at the Ice Bar on NCL's F3 ships, we promised more details about the nightlife under construction and we have it for you on CruiseDiva.com. Five distinctive places to party are the heartbeat of NCL's entertainment options and they are like nothing you've ever imagined at sea... like the aerial acrobatics demonstrated at left.

Just like in Las Vegas this week, where we partied like Paris (Hilton, that is) at PURE nightclub, passengers on NCL's F3 ships will be able to purchase a Beyond the Velvet Rope package to gain access to the exclusive clubs on board. Like Freestyle Dining, think of this as Freestyle Nightlife. The cover charges are for "crowd control"—and if you've ever seen clubs like PURE or TAO in Vegas, you know what we mean. Don't want to pay to party? You don't have to. There will be no charge for entry to Bliss Ultra Lounge or Spice H2O.

World, hold on—there's even more coming as NCL’s F3 ships incorporate a universe of new features. The F3 ships represent NCL's third generation of Freestyle Cruising ships—a further evolution of the cruise line's progressive dismantling of the structure, regimentation, and constraints of the traditional cruise experience. The 150,000-ton ships will each total 4,200 passenger berths, representing the largest ships in NCL’s fleet.

Join us for the beach party, acrobatics, and more as Norwegian Cruise Line Sails on a Sea of Dreams.

Thursday, June 19, 2008

Join Samantha Brown for a "Fun Ship" Great Cruise Weekend

When Emmy Award-winning Travel Channel personality Samantha Brown wanted a real break from the daily grind--a place to kick back and chill out--where did she go? She packed her sense of adventure and boarded Carnival Inspiration for a 4-day "Fun Ship" cruise from Tampa to Cozumel. During her 4-day cruise, Samantha combined relaxation with experiencing Carnival Inspiration's array of on board amenities and Caribbean ports of call.

One of the reasons Carnival Inspiration was ideal for Samantha's cruise is the extreme ship makeover the "Fun Ship" recently received. As part of Carnival's $250 million dollar Evolutions of Fun program, Carnival Inspiration was improved and enhanced from bow to stern. Complete with Carnival WaterWorks, a tropical resort-style pool, and the Serenity Adult-only Retreat, Carnival Inspiration is more fun than ever before.

Don't take my word for it that Samantha had a great time. You can join her by tuning in to the Travel Channel tonight, Thursday, June 19, 2008 at 10pm and Samantha will show you just how much fun a "Fun Ship" cruise can be. Want a preview? Visit Carnival Cruise Lines' web site for a video peek at Samantha's Great Cruise Weekend. And, because it's the Travel Channel, if you miss it the first time around, the show is certain to be repeated again.

Wednesday, June 18, 2008

NCL's F3 Cruises Into A Sea of Dreams

Last night NCL sailed into Las Vegas with a vision for the future of nightlife at sea. Along with the sizzle of Vegas and the beat of South Beach, F3 vessels—the next generation of freestyle cruise ships—will blow out the walls and reach for the sky with a line-up of new day-to-nightclubs.

“There is nothing ordinary about these ships. The F3s are unconventionally extraordinary,” said Colin Veitch, NCL president and CEO. To demonstrate the diversity of the experiences, we caught him chilling and chatting with a fur-clad Ice Queen poolside at Caesar’s Palace last night in Las Vegas (pictured here).

The F3 will feature a genuine Ice Bar—a cruise industry first—similar to the originals in Scandinavia. At 17 degrees Fahrenheit, the frozen chamber is lit in changing hues of blue, green, and purple LED simulating the Northern Lights. A giant ice cube creates a glowing centerpiece amid the bar, walls, tables, stools, sculptures, and even beverage glasses made of ice. Fur coats, gloves, and hats will keep 25 guests at a time warm as they sip icy chilled drinks (included in the cover charge).

There are other really cool spots on board that CruiseDiva.com will share in the coming days.

Tuesday, June 17, 2008

ms Eurodam Officially Delivered to Holland America Line

Holland America Line officially accepted delivery of its newest ship, ms Eurodam, in a formal handover ceremony near Venice, Italy, on June 16. The 2,104-guest ship, built at Italian shipbuilder Fincantieri shipyard, is the 14th ship in the premium line’s distinguished fleet and the first in its Signature-class series.

“The Eurodam is a gorgeous ship,” said Stein Kruse, president and chief executive officer, Holland America Line. “We are proud to be the industry’s leading premium experience and the addition of this new ship allows us to offer our Signature of Excellence to even more cruisers.”

Following her inaugural season in the Baltic region, Eurodam will offer its first transatlantic cruise and sail Canada/New England in the fall, followed by Caribbean sailings for the remainder of 2008.With an additional deck, Eurodam has 63 new staterooms more than the latest Vista-class ship. Forty-seven are verandah cabins and ten are a new style with ceiling-to-floor and wall-to-wall panoramic windows. Eurodam also features 56 Spa Staterooms, so named because of their proximity to the Greenhouse Spa and Salon and special in-room spa amenities. In total, Eurodam carries 1,052 double occupancy staterooms. Staterooms provide the Signature of Excellence premium amenities of plush Euro-top Mariner’s Dream beds, deluxe waffle/terry cloth robes, Egyptian cotton towels, flat panel TVs, DVD players, make-up mirrors with halo lighting, massage shower heads and professional grade hair dryers.

Eurodam also includes a new pan-Asian restaurant and bar, Tamarind and Silk Den; casual Italian eatery, Canaletto; and Pizzeria Slice. Other additions are an Explorer's Lounge Bar, new atrium bar area, enhanced and reconfigured show lounge with theater-style seating and a new photographic and imaging center.

The Eurodam will arrive in Southampton, England, on June 27 to begin a series of introductory events for past guests, travel sellers, media and local officials. She then sails to her homeport, Rotterdam, arriving June 29 for three days of festivities including a naming ceremony with Her Majesty Queen Beatrix of the Netherlands officially dedicating the ship on July 1. Watch here for Cruise Diva’s first-hand reports from on board beginning June 28th.

Monday, June 16, 2008

NCL Freestyle Cruise Rewards Offer Instant Benefits

In line with Freestyle Cruising, Norwegian Cruise Line’s Freestyle Cruise Rewards program offers freedom and flexibility for both passengers and travel agents, making it unique and unmatched within the cruise industry. While sailing on an NCL ship, you can book a future NCL cruise with a one time $250 refundable deposit that holds the entire stateroom (not just one person!) and you'll instantly receive a $100 on-board credit to use on your current cruise. Freestyle Cruise Rewards allows you the opportunity to secure a stateroom on a future cruise and sail whenever and wherever you want without having to choose a specific ship, sailing date or stateroom category and without having to provide passenger names.

Freestyle Cruise Rewards are transferable and available in four world currencies–the British pound, the Euro, and the Canadian and U.S. dollar–which makes them the perfect gift for the avid cruiser. By purchasing a Freestyle Cruise Reward, you have 12 months to book the cruise and 30 months to sail. For travel agents, Cruise Rewards make booking easier and more efficient. Agents are notified when one of their clients books a Freestyle Cruise Reward on board. When the client is ready to finalize their plans, the travel agent can then confirm the reservation.

If you're thinking you can deposit the $250, use the $100 on board credit, and then cancel out later for a full refund, then think again. Should you change your mind, the deposit refund will be the $150 difference. For more info on Cruise Rewards, just speak with the Cruise Consultant while on board or call 1-866-234-7352.

And, by the way... Cruise Diva is in Las Vegas today for NCL's second F3 "reveal" tomorrow evening. What happens in Vegas isn't staying in Vegas. I'll be sharing the F3 details here on the blog and on CruiseDiva.com.

Saturday, June 14, 2008

Surf's Up in Grand Turk Cruise Terminal

Who knew that Carnival Cruise Lines’ President and CEO Gerry Cahill is such an awesome surfer dude? Among the first to “catch a wave” on the new Grand Turk FlowRider attraction at the Grand Turk Cruise Center, Cahill hangs ten (photo at left) with Carnival Triumph docked in the background. The FlowRider is an artificial wave created by a pair of high-pressure water jets that produce a thin, two- to three-inch layer of water moving over a pre-formed and cushioned surface at high speed. Cahill was on the island of Grand Turk for the grand opening of the FlowRider attraction, which is operated by Grand Turk’s Margaritaville restaurant and bar.

“The FlowRider is exhilarating—not to mention a lot of fun—and, when combined with Grand Turk’s excellent beaches and interesting sites and attractions, offers yet another exciting shore excursion option for cruise ship guests,” said Cahill. “Grand Turk is one of our most popular Caribbean ports of call, and the FlowRider adds a new dimension to all that this wonderful destination has to offer,” he added.

The new Grand Turk FlowRider—the only attraction of its kind at a cruise port facility—provides guests the opportunity to participate in both body boarding and stand-up board surfing. While tickets to the FlowRider are sold on board through the shore excursion desk on ships calling at Grand Turk, Carnival also expects to offer FlowRider tickets online in the near future. Prices are $24 for body boarding for a half-hour on the ride and $34 for hour-long stand-up surfing sessions. During the session, participants will have an opportunity to surf multiple times and friends and family are invited to watch at no charge. Each surfer will also receive a complimentary certificate of participation. Professional photographers will be on hand to capture both the awesome rides and gnarly wipeouts of surfers that will be available for purchase, along with a variety of other souvenir items of the FlowRider experience.

The FlowRider is just the latest addition to Grand Turk, one of the Caribbean’s most unspoiled and beautiful islands. The $60 million Grand Turk Cruise Center serves as a gateway to this magnificent destination and encompasses a state-of-the-art pier and a 13-acre complex offering an 800-foot-long private beach, swimming pool, and a variety of retail shops, including the Caribbean’s largest “Margaritaville”-themed bar and restaurant. The FlowRider attraction is currently available in conjunction with all cruise ship calls at Grand Turk, including Carnival Cruise Lines’ Carnival Imagination, Carnival Liberty, and Carnival Triumph. Additional cruise lines that call at the island include Holland America Line, Princess Cruises, the Yachts of Seabourn, and Costa Cruises, among others.

Seriously, for all you cruise dudes and divas who haven't been there, book a cruise with Grand Turk on the itinerary and you won't be sorry.

Photo Courtesy of Carnival Cruise Lines

Friday, June 13, 2008

Eurodam Nears Completion

For weeks now I've been following Holland America Line's Eurodam News Blog and counting the days (only 15 more!) until I reach Southampton and embark for a week-long sailing that includes the Dedication Ceremony in Rotterdam on July 1st. Having experienced a similar event aboard Oosterdam a few years ago, I know it will be a HUGE celebration, especially with Her Majesty Queen Beatrix of The Netherlands serving as Eurodam’s godmother.

Completion of the ship is certainly moving along at a quick pace. Only yesterday the materials for the fourteen cabanas to be located in the Retreat on Deck 11 were hoisted on board, and workmen are already busy assembling them. Cabanas in the Retreat offer a spa-like private area where passengers can relax with refreshments and deluxe leisure amenities. The tented cabanas are being furnished with modern woven chaise loungers, ottomans, and upholstered settees. All include the use of bathrobes and plush towels, hand-held fans, an Evian spray mister, and iPods preloaded with music. Chilled waters are available and guests can look forward to iced fruit skewers in mid-morning and frozen grapes, chocolate-covered strawberries, and a glass of champagne in the afternoon. An additional eight cabanas located around the Lido pool. Sounds heavenly and I'll certainly try to reserve a cabana before they are all booked up.

On a practical note, I'll be "connected" while aboard Eurodam with my own laptop computer so I was pleased to learn that 60% of staterooms feature safes large enough to accommodate a laptop, while the remaining 40% have a standard-size safe. Due to the ship’s structural design, stateroom location determines whether it has a laptop-size safe or standard safe in the closet. I'll try to find out how to determine that in advance while I'm on board. All in-cabin safes are operated by using a personal four-digit code so valuables are conveniently accessible.

In order to share the unique experience of the special inaugural cruise and Eurodam Dedication Ceremony, mark your calendar and check the Cruise Diva Blog for daily updates starting on June 28th. In the meantime, catch the Eurodam News Blog for photos of the ship's progress.

Thursday, June 12, 2008

Mama Mia! That's Some Pizza

As part of the company’s 60th birthday celebration, Costa Cruises made history last Sunday in Sydney, Australia by breaking the Guinness World Record for the longest pizza line. The world record was broken when 826 freshly-cooked pizzas stretching 221 meters were lined up on Norton Street in Sydney’s Italian quarter of Leichhardt. The line was equal to the length of Costa’s cruise ship, Costa Classica, which will be based in Asia Pacific beginning in May 2009.

Thousands of spectators turned up to watch the feat, which started in the early hours of the morning and finished at 1 pm. As soon as the Guinness World Record adjudicator deemed the record broken, the pizzas were delivered to local charities to feed the homeless and disadvantaged. With Costa donating $10 for every meter of pizza and hundreds of locals participating in the charity event, more than $5,000 was raised for Variety, the children’s charity.

Led by Sydney chef Ashley Hughes from the restaurant Alio, twenty-five Sydney chefs tackled the pizza-making challenge, which used more than 500 kilograms of flour, 250 liters of tomato sauce and 350 kilograms of mozzarella cheese.

There's no word on whether the crusts were hand-tossed, but the joint effort broke the previous pizza-line record, set only three weeks ago in Fort Pierce, Florida.

Wednesday, June 11, 2008

Disney Cruise Line Breaks A Record

We'll bet that this is one they weren't going for. According to recent Panama Canal authority reports, Disney Cruise Line paid a record $331,200 when the 964-foot Disney Magic crossed the Panama Canal on May 16th.

Canal fees were increased by Panama last year and cruise ships are now assessed according to the number of beds onboard rather than cargo capacity. With 875 staterooms, Disney Magic surpassed the previous record fee of $313,000 for a passenger ship, which was charged in Oct 2007 to each of two Norwegian Cruise Line ships.

Tuesday, June 10, 2008

Your Bermuda Port Call: Will It Be More Entertaining?

One advantage of a Bermuda itinerary is that cruise ships remain docked at night, which affords the opportunity to dine ashore and sample the nightlife. There's always been a downside to onboard life, though. While most shipboard services—dining, lounges, and the fitness center and spa—continue to hum along as usual, duty-free shops and casinos have been required by Bermuda government regulations to remain closed when in port. Additionally, professional entertainment in the show lounge has been curtailed, although a movie might be screened there instead. Many ships offer a "Bermuda Night" tropical-theme deck party; however, ships docked in Hamilton and St. George's generally wrap up the outdoor festivities around midnight as a courtesy to local residents.

Happily, though, there may be a change on the horizon. The Royal Gazette reports that the Bermuda government is making a move to allow cruise ships to open signature shops and offer full entertainment onboard, including the operation of casinos after 10pm while docked. But will public opinion, and the local distaste for gambling, prevail over the government's desire to boost tourism and keep those cruise ships calling? The initiative seems up in the air to me, although others see it as a done deal.

Monday, June 9, 2008

Celebrate MSC Orchestra Coming To Town & Win A Cruise

MSC Cruises has selected the winner of the first free cruise in the cruise line’s year-long celebration leading up to the arrival of one of its newest ships, MSC Orchestra, in North America. Marcia Pascuito of Sarasota Springs, NY, is the first winner of a free 7-night cruise on MSC Orchestra in the Caribbean. She was the lucky winner selected from those who entered online at the line’s new website, www.theorchestraiscomingtotown.com. Additional free cruises will be awarded before MSC Orchestra arrives in Fort Lauderdale Jan. 2, 2009 for her inaugural Caribbean season.

“We invite everyone to visit theorchestraiscomingtotown.com to learn more about this magnificent ship and the MSC Cruises experience,” says Richard E. Sasso, president and CEO of MSC Cruises (USA). “Plus, by entering the contest daily, they increase their chances of being the next winner of a free cruise or other free gifts.”

Guests who visit the website also will find:
  • Ship information, including an extensive slide show and flash presentation complete with factoids;
  • Fun & Free Stuff, including free downloadable wallpaper and e-cards, several shuffle picture puzzles and memory games;
  • Special promotions on MSC Orchestra itineraries, including the line’s “Kids Sail Free” offer, where youngsters under the age of 17 sail free when sharing a stateroom with two full-fare-paying adults.
MSC Orchestra will sail alternating 7-night roundtrip itineraries through April 25, 2009:
  • Eastern Caribbean, calling at Cayo Levantado, Dominican Republic; Philipsburg, St. Maarten; St. John, Antigua; and Nassau, Bahamas, and two days at sea.
  • Western Caribbean, calling at Key West, Florida; Cozumel, Mexico; Georgetown, Grand Cayman; Cayo Levantado, Dominican Republic, and two days at sea.
A special 7-night roundtrip Bermuda sailing departs Fort Lauderdale April 25, 2009 and includes three days in King’s Wharf, Bermuda and a day in Nassau, Bahamas, and two sea days.

MSC Orchestra will depart Fort Lauderdale May 2, 2009 on an 18-night voyage that includes a two-day visit to New York City before heading eastbound to Copenhagen, with calls at Ponta Delgado, Azores; Lisbon, Portugal; Vigo, Spain; La Coruna, Spain; and Dover, England.

For more information about MSC Cruises and the arrival of MSC Orchestra, visit www.theorchestraiscomingtotown.com. While you're there, enter to win a free cruise!

Sunday, June 8, 2008

Cruise Travel: Changing Habits

Ask almost anyone what the least appealing aspect of their recent cruise vacation was and you are likely to hear something to do with air travel. Either you or your shipmates had a miserable time waiting in long lines at the airport, flights were delayed, or maybe your luggage was lost. There's so much confusion in the skies that many cruisers are willing to forego the "convenience" of flying and brave the Interstate system to get to their Embarkation Ports

Even with the price of gas creeping higher every day, hitting the road can still be less expensive than air fare for a family that needs to get to port. We've been road tripping for several years now and from our home in east-central Georgia we've driven to Norfolk, Baltimore, Miami, Fort Lauderdale, Jacksonville, Port Canaveral, and even New Orleans. All things considered, we've found it doesn't take much longer to drive than fly. Since we always arrive at our embarkation port a day ahead of sailing, we've already factored at least one night in a hotel into our travel budget. While we probably wouldn't take to the highway if we were embarking in Los Angeles or Seattle, there's a lot to be said for eliminating the hassle factor of flying. I've seen numerous comments online in the past few days from others who feel the same way we do. It's no surprise that they report plans to drive to Florida from northeastern states and from the midwest to Galveston.

However, not everyone's in a position to drive and then there are those European cruises we'd all like to experience. Unfortunately, we can't drive to Italy or Spain. Overseas flights are long and uncomfortable and getting more expensive by the day, especially with all the add-ons that drive up the cost. It came as no surprise to us that Carnival Cruise Lines is pulling Carnival Freedom from European service next summer and deploying it year-round in the Caribbean. (For details about Carnival Freedom's new itineraries, see CruiseDiva.com's Cruise News.) While we don't view that move as an industry-wide trend, we do think Carnival may be ahead of the curve regarding their North American sourced market. Airlines are grounding planes and those still in the air are flying full. Fewer seats means higher fares for the ones still available, perhaps too high for many Americans' wallets.

Airlift has always been an important component of a cruise vacation. However, with "homeland" cruising we can still enjoy our vacation even if there are fewer air options to get to port.

Cruisers, start your engines.

Friday, June 6, 2008

Carnival Cruise Lines to Introduce First Year-Round Cruises From Baltimore in 2009

Carnival Cruise Lines is set to launch the first year-round cruise program from the Port of Baltimore with 7-day cruises aboard the 2,124-passenger Carnival Pride beginning in fall 2009. The new program kicks off Sept 13, 2009, and encompasses two different weeklong itineraries departing Sundays from the historic Maryland port. Baltimore’s first year-round cruise program will feature a variety of interesting ports on two distinctly different seven-day itineraries. Exotic Eastern Caribbean departures will call at Grand Turk, Turks & Caicos; the private Bahamian island of Half Moon Cay; and Freeport, The Bahamas; while Bahamas/Florida departures visit Port Canaveral, FL; and Nassau and Freeport, The Bahamas.

“We’re thrilled to introduce the first year-round cruise program from Baltimore aboard the Carnival Pride, a truly magnificent ‘Fun Ship’ that will visit a wide range of tropical destinations from one of America’s most historic cities,” said Gerry Cahill, Carnival’s president and CEO. “Today’s consumers are more value-conscious than ever and considering that Baltimore is within a day’s drive for millions of Northeastern U.S. residents, these new seven-day voyages provide a convenient and affordable vacation option,” he added.

It is expected that the Carnival Pride will carry more than 115,000 guests annually from the Port of Baltimore. Including its new Baltimore-based program, Carnival Cruise Lines will operate from 17 North American departure points, including 11 year-round homeports––the most of any cruise operator. While not a brand-new-to-cruises homeport by any means, Baltimore is somewhat of a "pathfinder" port in the sense that Jacksonville and Mobile were several years ago––moving from a blip on cruise lines' GPS screen to year-around homeports. However, while Jacksonville has graduated from a smaller, older Carnival Holiday-class ship to a Fantasy-class ship, Mobile still boasts the oldest ship in the fleet. The Port of Mobile is no doubt suffering from a case of ship envy right now, but only Carnival's 88,500-ton Spirit-class ships, of which Carnival Pride is one, are fast enough to make the run from a northeastern homeport to the warmth of the Caribbean.

For more details and additional stories, visit CruiseDiva.com's Cruise News.

Thursday, June 5, 2008

NCL Makes Fuel Supplement Adjustment

With news of increased fuel surcharges for cruise passengers rolling in, our headline could almost be, "As The Barrel Turns." It's time for an announcement from NCL, which is even pricier than the earlier one from Carnival Corp.

As oil prices have continued to rise since NCL's earlier announcement of a fuel supplement, the company announced today an increase to its current fuel supplement. The new fuel supplement will be $11 per person per day for the first and second guests in a stateroom and $5 per person per day for any additional guests in the same stateroom, based on the guidelines below.

Individual reservations: The increased fuel supplement applies only to new individual reservations made on or after June 20, 2008.

Group reservations: The increased fuel supplement applies to any group reservation booked on or after June 20, 2008. The increased fuel supplement will also apply to group space held prior to June 20, 2008 without specific names and full confirming deposit by June 19, 2008.

More Pain at the Pump: Carnival Corp Cruise Line Brands Increase Fuel Surcharge

Rising fuel costs have us all over a barrel. Literally. With no end in sight, cruise lines are feeling the squeeze just as much as their passengers. Which is why it's no surprise that Carnival Corporation's brands are upping their fuel surcharges once again. Our advice: lock your plans in now, before the increases go into effect next week.

Because of the continuing rapid escalation of fuel prices, the North American brands of Carnival Corp, including Carnival Cruise Lines, Holland America Line, Princess Cruises, Cunard Line, The Yachts of Seabourn, and Costa Cruises, have announced an increase to the current fuel supplement from $7 to $9 (USD) per passenger per day. The fuel supplement on third, fourth and fifth passengers will increase from $2 to $4 (USD) per person per day. The new fuel supplements will apply to all new bookings effective June 12, 2008.

The fuel supplement is necessitated by significant rises in fuel prices which have dramatically increased Carnival Corp's operating costs. We regret having to take this action, but fuel prices continue to increase, and we find it necessary to implement a modest increase in the supplement.

Additional details about the fuel supplement increases, as well as information regarding Carnival Cruise Lines' voluntary refund of previous fuel supplement charges for bookings made prior to Nov 7, 2007, are available in CruiseDiva.com's Cruise News

Wednesday, June 4, 2008

NCL: Pillow Me In Comfort

The top priority of most cruise vacationers is a restful time away from everyday stresses. To some, that means time spent basking in the sun or being pampered in the spa. To me, it means sleeping well and greeting every morning refreshed and relaxed. Unfortunately, that hasn't always been possible over the years. Too many cruise lines put little or no thought into their guests' beds.

All that changed in 1999 when Westin started a bedding revolution in hotels with the introduction of their Heavenly Bed. Cruise lines have joined the trend and Norwegian Cruise Line has embraced the concept with upgraded mattresses, memory foam mattress toppers, silky-soft linens, and cushy duvets and pillows in all staterooms. But book a suite or villa and prepare to sink into the luxe comfort of NCL's Bliss Collection. You'll find your bed has a comfy pillow-top mattress, down comforter, high-end linens, and a pillow menu with six choices. Test out a different pillow every day of your cruise:
  • Standard Feather: Plump, cozy, and filled with premium goose-down
  • Overfilled Firm: "Just right" for side sleepers who want ultra support
  • Climarelle: Stay cool with a super-scientific-body-temperature-regulating-pillow (perfect for those nights when we ladies experience our own personal summer)
  • Ultra Foam Deluxe Memory: The super soft contoured memory pillow that eliminates stiff neck and shoulders
  • Reading Wedge: A pure cotton pillow for relaxing, reading, or watching television in bed
  • Hypo-Allergenic: No feathers, no fibers, no dust means no congestion or sneezing

It's always amusing to see passengers (usually youngsters, but sometimes adults) cuddling their own personal pillows as they embark, but now you can leave them at home and choose from the options afforded on board. If you aren't in a suite or villa, don't be concerned--you'll find really nice pillows on your bed as well, and if you need an extra one, just ask your steward.

Tuesday, June 3, 2008

Cunard Captains & Queens

In recognition of Cunard's longest-serving ocean liner leaving the fleet in November, Her Majesty The Queen made her farewell visit to Queen Elizabeth 2 in Southampton yesterday.

The Queen began by touring the vessel and meeting many crew members, some of whom have served on board since QE2 entered service in 1969 and others who went with the ship when she was requisitioned as a troop carrier in the Falklands Conflict. Later she attended a reception and lunch on board with 300 guests, including former Prime Minister Baroness Thatcher.

Both the newest and longest-serving female crewmembers played a role in the visit. While on the bridge, The Queen gave a signal to Cadet Jennifer Haynes, who joined QE2 in April 2008, to sound QE2's whistle to salute Cunard's current flagship Queen Mary 2, which was also in port today and was named by The Queen in Jan 2004. Queen Mary 2 responded by sounding her whistle in salute of Her Majesty's visit. After disembarking, Her Majesty was presented with 55 red roses by QE2's Executive Housekeeper Roz Price Evans who is the longest-serving female member of crew; the gesture marked 55 years to the day since The Queen's Coronation. The Queen also met nine QE2 Captains including Captain Peter Jackson who became Master of QE2 in 1973 and who took the ship to the Falklands in 1982.

Her Majesty The Queen has visited QE2 twice since the launch--on May 1, 1969, immediately prior the Maiden Voyage, and on July 27, 1990 to mark Cunard Line's 150th anniversary. "We are delighted and honoured that Her Majesty The Queen has chosen to visit QE2 to wish her farewell. Her Majesty has taken a close interest in the ship over the last forty years, having launched the ship, visited twice and reviewed the ship four times, including during the 50th Anniversary Commemoration of D Day. I am certain this final visit will be a memorable occasion for all involved," said Carol Marlow, president and managing director of Cunard Line.

QE2, the most famous ship in the world, and for 35 years the flagship of the Cunard fleet, was launched by The Queen at Clydebank on September 20, 1967 - forty years ago last year. Since then the ship has travelled over 5.6 million nautical miles, more than any other ship; has carried over 2.5 million guests; has completed 25 World Cruises; and has crossed the Atlantic 803 times. She leaves Cunard service in Nov 2008 prior to starting a new life in Dubai as a first class hotel and entertainment destination.

Monday, June 2, 2008

Welcome to Hurricane Season: What Does That Mean For Cruisers?

It's June and you know what time of year it is... the annual "hurricane season" has begun in North America. I'm not going to bore you with any of the dire predictions for 2008--for the most part, seasonal estimates haven't proven very accurate over the years and even coastal emergency management directors ignore them. However, you do have to pay attention when a storm is brewing, although there's usually plenty of warning when one is about to impact your cruise plans. Just because it's our least favorite weather season (in terms of tropical storms), that doesn't mean you have to forgo a cruise vacation.

Passengers numbering in the hundreds of thousands embark on cruises during the "official" hurricane season every year without a thought about storms on land or at sea. For some, it's the only time they can schedule a family vacation. For others, it's just not a consideration. After all, the official hurricane season consumes a full six months of the year, from June 1st until November 30th. While it is something to ponder in terms of comfort and convenience, I wouldn't let it stand in my way of scheduling a cruise during that time frame. Chances are, you'll never have a problem. It's a big ocean out there and there's room for you, your ship, and Mother Nature.

Consider what can happen on a land vacation; I once had to evacuate a hotel on the Hawaiian island of Kauai because of a tsunami warning. I'd rather be drinking coffee on a pitching cruise ship than in a Red Cross Evacuation Center any day.

Take a look at Cruising into Hurricane Season with CruiseDiva.com.

Sunday, June 1, 2008

Full Speed Ahead: Here Comes Seabourn Odyssey's Hull

Sleek and streamlined, the new steel hull destined to become the ultra-luxury cruising yacht Seabourn Odyssey arrived at T.Mariotti's quay in Genoa, Italy, on May 27. The hull, built in San Giorgio di Nogaro in the Gulf of Venice, was towed southward through the Adriatic, around the heel and up the coast of Italy to the T.Mariotti shipyard, where blocks of the yacht's superstructure have been under construction while the hull was being completed. Final construction and fitting out of the vessel will be performed over the next year in time for the vessel's launch in June 2009.

The hull's arrival marks a major milestone toward delivery of three intimate cruise vessels from T.Mariotti for Seabourn, the ultra-luxury brand of Miami-based Carnival Corp. The €200 million Seabourn Odyssey will be the cruise industry's first ultra-luxury addition in six years. A maximum of 450 guests will travel on board, in luxurious all-suite accommodations measuring from 290 to over 1,600 square feet, over 90 percent with private verandas. The cruising yacht will offer guests five dining alternatives, five lounges and bars, an expansive pool and sunbathing area, and a spectacular two-deck, indoor/outdoor spa facility with more than 11,400 square feet to go around. Seabourn Odyssey's maiden season will include voyages from the grand cities and romantic isles of the Mediterranean to the waters of the Caribbean, before embarking on Seabourn's first-ever World Cruise in January 2010.

"The arrival of the hull marks a significant step toward this luxury vessel's debut," said Pamela C. Conover, president and CEO of Seabourn. "Just looking at the graceful curve of her waterline gives a hint of what's in store for luxury cruise lovers come next summer, and we are looking forward to welcoming guests on board Seabourn's exciting new yacht."

For more information on Seabourn Odyssey and The Yachts of Seabourn, visit www.seabourn.com.

Friday, May 30, 2008

NCL Surprise: Five Lucky F3 Registrants Are Going to Vegas, Baby!

Last month Norwegian Cruise Line launched the third generation of their Freestyle ships, code-named the F3. In a milestone ceremony on April 24th, the first block of the keel, a double bottom block weighing 322 tons, was put into place marking the start of the overall construction of the ship.

You may be thinking, that was so last month, right? Yes, and no. Had you read CruiseDiva.com's Cruise News, you'd have learned that, "More details about the F3 ships including other innovative accommodations, public spaces, dining, entertainment/nightlife, cutting-edge technology and casino will be announced leading up to the launch of the first F3 ship in 2010. For the latest updates on F3 with downloadable high-resolution images of the New Wave staterooms, visit www.F3.ncl.com." Stick with me here: most importantly, you'd have been able to click that link and register for updates from NCL.

As a surprise benefit, not only would you be receiving updates about the ship, you'd also have had a shot at being one of the five recipients of a free trip to Vegas, Baby! NCL announced yesterday that for its next big reveal of the company’s innovative F3 ships, the cruise line will whisk five lucky consumers to an exciting event in Las Vegas on June 17th where more details of the project will be announced. The consumers will be selected at random after having registered on NCL’s F3 web site prior to May 28th. Yes, sadly, that was two days ago and if you hadn't registered... no Vegas for you. How come you weren't warned? If it makes you feel better, I didn't even know about it.

“The interest in F3 is extremely high,” said Andy Stuart, executive vice president and chief product officer for NCL. “The tremendous response of initial registrations on f3.ncl.com, which launched less than a month ago, has been incredible. We decided to surprise and reward five people who were some of the first to express interest in our innovative, next generation ships and give them the opportunity to experience the next F3 reveal in person.”

The five consumers will join NCL executives, press (including Cruise Diva), and travel partners in Las Vegas for the big reveal on June 17. The trip includes airfare for two, a two-night stay at Caesar’s Palace, and an invitation to the exclusive event.

Oops. You didn't register so you didn't win? It's not too late and you can still get in on the action. As NCL continues to reveal aspects of the ships, f3.ncl.com registrants may be whisked away to other exciting locations for the unveiling of the next chapters. Get registered and we might meet up at the next reveal!

For info about the last big reveal, check out NCL Throws Us A Curve at CruiseDiva.com.

Thursday, May 29, 2008

Celebrity Solstice Extends Inaugural Season: Three additional sailings include new maiden voyage

Celebrity Solstice, widely heralded as the most exciting ship entering the market even before it launches, has introduced three additional sailings for cruisers to enjoy during its inaugural season this year. Celebrity Solstice now will enter service with a Thanksgiving cruise, Nov 23, 2008, three weeks prior to its previously announced date of Dec 14, followed by two additional seven-night Caribbean cruises. Each new seven-night cruise – Nov 23, Nov 30 and Dec 7, 2008 – will offer the same itinerary, departing roundtrip from Fort Lauderdale, with visits to San Juan, Puerto Rico; Philipsburg, St. Maarten, and Basseterre, St. Kitts.

Acknowledging that some guests booked on Celebrity Solstice’s original maiden voyage of Dec 14 may wish to switch to the new maiden voyage, Celebrity has established a two-week rebooking window from today through June 12. During that time, guests booked on the Dec 14 sailing will have the opportunity to transition to the Nov 23 cruise without penalty, in the same stateroom or suite as originally booked, at the original fare. Guests encountering air-change fees as a result of opting to switch will be reimbursed for those fees up to $100 per person, provided acceptable proof of fees is presented to Celebrity by Jan 31, 2009. Bookings for the Nov 23 sailing will be open exclusively to guests booked on the Dec 14 cruise until June 12, when the special two-week rebooking period ends. Bookings for the Nov 30 and Dec 7 sailings open today.

Celebrity Cruises' current fleet will be joined by Celebrity Solstice in 2008, Celebrity Equinox in 2009, Celebrity Eclipse in 2010, and a fourth Solstice-class ship in 2011. For more information, call your travel agent, dial 1-800-437-3111, or visit www.celebritycruises.com.

Toying With Us By Land & By Sea

It’s like somebody just handed you the key to a magical toy trunk! Buzz Lightyear, Woody, and all their buddies from the Disney-Pixar hit movies Toy Story and Toy Story 2 are now under the spotlight at sea on Disney Cruise Line’s Disney Wonder. And they are playing with you on land too at Disney parks in Florida and California—perfect for those looking for fun pre- and post-cruise adventures.

For a sneak peek at “Toy Story–The Musical” on board Disney Wonder, CruiseDiva.com is pleased to present photos and a behind-the-scenes look by Georgina Cruz. As Georgina says, "Children who watch the production are entranced at the sight of the toys coming to life. And for adults like me, it is an opportunity to go back to my childhood, even if just for a little while."
Photo courtesy of Disney Cruise Line

Wednesday, May 28, 2008

Windstar Cruises: The Cruise Line For Romantics

Cruises, which operates a three-ship fleet of luxury yachts that explore hidden harbors and secluded coves of the world's most treasured destinations, invites couples celebrating honeymoons, renewing wedding vows or honoring a special anniversary to explore the beauty and wonder of romance at sea.
It's no surprise to returning guests that Windstar's award-winning reputation for sophisticated, yet casual elegance has earned it the title of "Most Romantic Cruise Line" by many travel professionals. Chilled champagne and chocolate-dipped seasonal fruit await couples upon their arrival in deluxe oceanview staterooms. Mornings bring a leisurely breakfast in bed option and the opportunity to indulge in a "Time for Two" massage. Later, couples can take in a tropical sunset while being treated to an elegant dinner for two at a quiet table.
All Windstar cruises offer "Romance Under Sail," an unforgettable way to celebrate a wedding, birthday or any special occasion. Guests can select a romantic "Picnic for Two" on the beach (offered on select cruises) or relax and have dinner come to them, courtesy of 24-hour room service. There is no better way to express love than by renewing wedding vows. Couples can give in to a lifelong dream and have the ship's captain preside over the ceremony at sea, with the exotic shores of St. Thomas as a witness. From special pampering on board to exclusive shore excursions for two, Windstar offers an experience guests will never forget. Some packages or gift items are available at an additional charge.
"It is our honor that guests choose to celebrate their special occasions with us," said Diane Moore, President of Windstar Cruises. "Our relaxed attitude, picturesque destinations and pampering service help ensure that the romance of Windstar Cruises endures." For more information, visit Windstar Cruises' web site.
Want more romance? Cruise Diva shares her picks for the Most Romantic Ships.

Tuesday, May 27, 2008

Norwegian Majesty Makes a Big Catch: Rescues Fishermen

On Saturday, May 24, 2008 at approximately 4 pm, Norwegian Majesty departed from Charleston, South Carolina for its scheduled seven-day cruise to Bermuda, but changed its course approximately two and a half hours into the sailing after receiving a distress call from a fishing boat.

Mark Harold, the captain of the 24-foot fishing boat “Not On Call,” sent out several distress calls with no response for hours. The boat, which departed from Mount Pleasant, South Carolina, was caught in a violent storm about 30 miles from shore. After battling the storm for hours, the boat began to run out of fuel and he feared that the ship would capsize once the fuel ran out and the engine shut down. In addition, it was getting dark.

Hope returned to the four men aboard “Not On Call” when Norwegian Majesty answered their distress call and changed its course to assist. At approximately 7:30 pm, Norwegian Majesty arrived alongside the boat and all four men were rescued after they climbed up the pilot ladder on the starboard side. A half-hour later, with all four men safe on the ship, Norwegian Majesty continued on its voyage toward St. Georges, Bermuda.

Once on board, Harold and his three crew members Michael Cease, Greg Stevenson and Allan Narowski were given hot coffee and towels. Their clothes were laundered and they have been enjoying the cruise, which reached Bermuda today at approximately 2 pm. The men are expected to disembark and return to their homes in South Carolina.

Photo: Norwegian Majesty beneath a "Carolina Blue" sky in Charleston, SC © CruiseDiva.com

Welcome Aboard Mariner of the Seas

After 50-plus cruises and his many, many reviews published online over the years, you may know my Internet mentor George Hall as George in NY. Many of us who participated in the long-defunct Prodigy "Afloat" message boards and Usenet group rec.travel.cruises have remained friends and avid cruisers over the years and George is no exception. His wit and cruise travel insights continue to entertain and inform us. And, not incidentally, he taught me how to create web pages.

So, it's my pleasure to share Mariner of the Seas, a brand new review from George Hall.

Sunday, May 25, 2008

Disney Cruise Line Returns to West Coast for Summer 2008

The Port of Los Angeles fireboat and a small group of residents from San Pedro, California gathered during the early morning hours of Sunday, May 25 to welcome Disney Magic back to the Port of Los Angeles. Now it's easier than ever for guests residing in Southern California and other western states to experience Disney Cruise Line’s highly popular seven-night cruises. Disney Magic is on the West Coast for a limited engagement, sailing just 12 cruises this summer to the Mexican Riviera, but staterooms are available for select voyages throughout the season. Disney Cruise Line developed the special itinerary in response to overwhelmingly positive feedback about its original West Coast sailings in 2005 and requests from guests who wanted to see the ship once again depart from the Port of Los Angeles.

“When we launched our first Disney Cruise Line Mexican Riviera sailings in 2005, the guest reaction to the itinerary was tremendous. We have a significant Disney Cruise Line fan base on the West Coast and we look forward to another summer season sailing from the Port of Los Angeles,” said Disney Cruise Line President Tom McAlpin.

Significant enhancements have been made to Disney Magic since its original West Coast sailings in 2005. Today, guests can enjoy poolside movies on a 24-by-14-foot jumbo LED screen, an expanded spa and fitness center exclusively for adults and a new youth activities space designed for children ages 10-14.

For complete itineraries and more information, check out the Disney Cruise Line web site. Disney Magic is scheduled to sail back to Port Canaveral, Florida on Aug. 17.

Friday, May 23, 2008

Royal Caribbean Selects Project Genesis Ship Names: Oasis of the Seas & Allure of the Seas

An oasis is commonly defined as a fertile area in an arid region or a place of refuge, relief, or pleasant contrast. Today, Royal Caribbean Intl adds another use of the term, defining it as the official name for the cruise line's newest and most awe-inspiring class of cruise ships, until now referred to by the code name "Project Genesis." The name Oasis of the Seas was selected from more than 91,000 entries in Royal Caribbean's "Name that Ship" contest, which the cruise line launched on Jan 18. Entrants were invited to submit two names ending in "of the Seas" that best encapsulate the universe of experiences a Royal Caribbean cruise provides guests. The contest marks the first time members of the general public, outside of the cruise industry, have been given the opportunity to name a cruise ship.

The winning combination of names, Oasis of the Seas and Allure of the Seas, was submitted by George Weiser, of Livonia, Michigan. Weiser's well-chosen names scored the highest among all contest entries considered by a panel of judges, and earned him the honor of naming not only the world's next largest and most innovative cruise ships, but the entire class of the new ships, the Oasis-class. Weiser is joined by Jennifer Conley, of Robertsville, Missouri, who suggested Mystique of the Seas and also Allure of the Seas. Conley is also a winner in the naming contest for earning the second-highest score.

"Our customers are remarkably passionate about Royal Caribbean," said Adam Goldstein, President and CEO, Royal Caribbean Intl. "This naming contest has been a fantastic expression of their interest and commitment. We are thrilled to announce these two names."

When launched in late 2009, Oasis of the Seas will be the largest and most revolutionary cruise ship in the world. An architectural marvel at sea, she will span 16 decks, encompass 220,000 gross registered tons, carry 5,400 guests, and feature 2,700 staterooms. The ship will homeport in Port Everglades in Fort Lauderdale, Florida. In 2010, she will be joined by a sister ship, Allure of the Seas. Additional information is available at Royal Caribbean's web site.

CruiseDiva.com's Cruise News offers more details about the naming contest and Project Genesis Reveal takes a look at the ships' features.

Thursday, May 22, 2008

Explore "The Heart of Alaska" With Princess Cruises

"We are so lucky that we have Alaska ... everything is different here - it is all so unique." That view from Denali National Park Ranger Patrick Gamman is one of a dozen Alaska voices featured in "The Heart of Alaska," a dramatic new video produced by Princess Cruises. Shot exclusively in high-definition format to showcase the Princess cruisetour experience, "The Heart of Alaska" beautifully depicts the land, wildlife, and people of Alaska, with interviews from some of the people who make the state unique, and who tell a compelling story of life in the untamed wilderness of Alaska's interior.

This isn't a slick marketing device or a brochure-on-video. If it weren't for the credits, you'd barely recognize it as being produced by a cruise line. The documentary offers a unique introduction to the wonders of the state as it is seen through the eyes of Alaskans. Viewers meet rangers from both Denali and Wrangell St. Elias National Parks, Alaska natives, homesteaders, and dog mushers who share an insiders' perspective of life in the 49th state. Other voices include a bush pilot, a captain from Fairbanks' iconic riverboat, and a mountain climber. The film also brings the audience up close to the wildlife of Denali National Park, including bears, moose, dall sheep, and caribou. Soaring photography takes viewers high above the world's tallest peaks, including 'The Great One,' Mt. McKinley and the narrative is down to earth, telling the story through many Alaskan voices, each with a unique perspective on life in the state. Among the observations shared on screen is, "The heart of Alaska is anywhere and any time you get off the road."

Available exclusively from Princess, the 26-minute video was filmed over nine days last summer in Alaska. It will be shown on board Princess ships in Alaska and can be purchased on the ships and at Princess' five Alaska wilderness lodges. "The Heart of Alaska" is the first of a series of Princess videos taking a unique look at many of the company's destinations.

For information about Princess Cruises, visit the company's website at www.princess.com. To learn more about what to see and do during your Alaska cruise, visit Cruise Diva.com's Alaska Ports of Call and pick up a copy of Fodor's Alaska Ports of Call.

Wednesday, May 21, 2008

Flying To Your Cruise Port Just Got More Expensive

Susan Foster, packing guru and author of Smart Packing for Today's Traveler has been warning readers that it would only be a matter of time before checking your luggage on flights would incur additional charges. Her newsletter today confirmed it: "American Airlines announced this morning (according to the Associated Press) that they will begin to charge $15 for the first checked bag for domestic tickets purchased on or after June 15. They will continue to charge $25 for a second checked bag. Some undiscounted tickets and high level frequent flyers are exempt from these charges, as are international travelers."

For those of us embarking on cruises, that's not good news. Unless it's a very short cruise (3- or 4-nights), I usually check a suitcase when flying to a distant embarkation port. I'm sure there are many of us who also pack a carry-on containing our essentials, as well as a camera bag and even a briefcase with a laptop. I know I'll try to consolidate those items for future flights.

And that brings us to another warning that's even more ominous. Susan says, "Most likely there will be many more travelers who will carry on bags to avoid the added fee, which will swamp the TSA screening process and create much longer passing times at all security checkpoints. Once past security, aircraft have limited storage areas so this will overload the carry on bin capacity and produce major 'bin rage' as competition accelerates for this space. Anticipate delays as more bags must be gate-checked."

However, Susan offers the following advice to help you prepare. "From now on, it is essential to check with each airline that you intend to fly to learn what their checked and carry-on luggage policy is for the date you plan to travel. Be prepared for this to change and check before each flight. Before you travel, make the decision to pay the fee and avoid the carry-on hassles, or learn to pack light into the smallest carry-on bag possible for the trip with only the 3-1-1 bag for lotions and potions. For help with packing less, go to www.smartpacking.com for traveling light ideas."

Susan also wonders if, "it’s likely that other cash-strapped airlines will think this is a great idea and adopt this policy as soon as they possibly can?" Unfortunately, I think we can count on it.

Tuesday, May 20, 2008

Cruise Ships: Keeper of the Keys

Like most men, my husband has trouble keeping track of his stuff and a minor source of irritation whenever we get ready to go out is his question, "Where are my keys?"

I can't even begin to imagine the task of knowing how to locate just the right key when there are 4,528 of them, as there are for Holland America Line's soon-to-launch Eurodam. How do they do it? The Eurodam News Blog offers insight into the tagging and distribution of all the keys necessary to open doors, offices, lockers, steward stations, and more. Which departments have the most? If you guessed Engineering and Housekeeping, you'd be right. And what department has the least? It's the Medical staff.

If you've ever wondered what happens when you lock your cabin safe and can't get into it, I have the answer (from personal experience). Have no fear, there's someone who can get into every safe onboard and reset yours so you can use it.

Aren't you glad all you have to worry about is your cabin key card?

Coming up next month: Watch for Cruise Diva's blog live from the Eurodam.

Sunday, May 18, 2008

Is it that easy to "FALL" from a cruise ship?

While the news has been full of the recent incident in which a woman fell to her death from Norwegian Dawn as the ship was bound for Bermuda, three luckier passengers went overboard from cruise ships last March. Yes, they were lucky indeed. All three were rescued alive.

Is it that EASY to simply "fall" off a cruise ship? At Cruise Diva, we don't think so and we take a look at how it could happen in Can you "FALL" off a cruise ship?

We believe you'll agree that it isn't that easy. However, accidents do happen and we applaud Norwegian Cruise Line for being so forthcoming about the circumstances surrounding the recent incident on Norwegian Dawn. Preliminary investigative reports indicate it was more than likely a tragic accident and not the result of foul play.

Thursday, May 15, 2008

Overboard: NCL Shares Video Timeline

While their hurt and confusion is understandable, there was no apparent reason for the family of missing passenger Mindy Jordan to point the finger of blame on her companion Jorge Caputo or Norwegian Cruise Line. As related yesterday, the woman apparently fell overboard from Norwegian Dawn on Sunday evening and recovery efforts by the ship and US Coast Guard failed to rescue her.

Since learning of the tragedy, Ms. Jordan's family has granted numerous interviews with the media, including the Philadelphia Daily News, and urged an investigation into what they feared was foul play. Upon arrival in Bermuda on Wednesday, the ship was met by investigators from the FBI. Apparently the family was unaware that such an event is routinely investigated by the authorities.

Last night NCL began to offer answers to the family's questions and set the record straight. NCL had initially indicated that Ms. Jordan was "attempting to climb from one exterior balcony on deck nine to an adjoining balcony and fell overboard." Her son Barry Jordan said that was out of character for his mother and is quoted asking, "Did the cruise ship have cameras? Did they go through the cameras? I want to know the story."

Yes, the ship did have cameras and NCL's new statement reports that "advanced safety and surveillance system operating on Norwegian Dawn, including cameras in the interior hallways and on the exterior sides of the ship, has confirmed that Mindy Jordan was in her stateroom alone at the time of the incident."

Following is what the cameras determined:

  • Jordan and Caputo dined at the Garden CafĂ© with the couple they were traveling with and then returned to their assigned adjacent staterooms at approximately 7:28 pm.
  • At 7:36 pm., Caputo left his stateroom to join his friends in their stateroom next door. From that time on, Jordan was alone in her stateroom.
  • At 7:53 pm., surveillance cameras from the exterior of the ship captured Jordan falling overboard from her balcony, straight into the water. Shortly thereafter, an emergency call was made from the friends' stateroom, and Caputo was seen exiting to seek help.
  • At 7:57 p.m., a man overboard announcement was made and the ship's crew began lifesaving operations, including the launch of two rescue boats.

The cruise line also said it has offered to make arrangements for Jordan's family to join the ship today in Bermuda to view the surveillance footage, and "remains committed to assisting the family in any way possible during this tragic time."

Sail Away With Your Marriott Rewards Points

Marriott Rewards members who would rather spend their vacations at sea than on land can now redeem points for cruises through a partnership with World Travel Holdings, one of the world's premier cruise distributors.

World Travel Holdings offers trips with 17 different cruise lines to destinations around the world. Points can be redeemed for certificates in the following amounts:
  • 70,000 Marriott Rewards points for $250 certificate
  • 110,000 Marriott Rewards points for a $500 certificate
  • 145,000 Marriott Rewards points for a $1,000 certificate
Marriott Rewards points can be earned at over 2,800 Marriott Intl hotels around the world, including Marriott Hotels & Resorts, JW Marriott Hotels & Resorts, Renaissance Hotels & Resorts, Courtyard by Marriott, Residence Inn by Marriott, Fairfield Inn by Marriott, TownePlace Suites by Marriott, SpringHill Suites by Marriott, Marriott Vacation Club, Horizons by Marriott Vacation Club and Grand Residences by Marriott Vacation Club.

To make a reservation, members can call 1-800-228-9290 or visit www.marriott.com/. For information about Marriott Rewards, call 1-800-450-4442 or log onto www.marriottrewards.com/.

Wednesday, May 14, 2008

Search For Missing Passenger Called Off

Cruise vacations offer the opportunity to experience activities we haven't tried before, but balcony-hopping isn't one of them.

Sadly, Norwegian Cruise Lines says a 46-year old female passenger was apparently trying to climb between balconies on the Norwegian Dawn when she lost her footing and plunged into the ocean. The incident happened at about 7:50pm last Sunday night as the ship, bound for Bermuda from New York City, was off the Atlantic City, NJ coast.

Norwegian Dawn immediately began a search and rescue operation and called the U.S. Coast Guard. After seven hours of searching for the woman, Coast Guard helicopters from Atlantic City and Massachusetts called off their search late on Monday due to heavy winds and rain.

While NCL hasn't disclosed the woman's identity, Louise Jordan of Bordentown has informed the media that the missing passenger was her daughter, Mindy Jordan. She said her daughter's boyfriend and cruise companion, Jorge Caputo of Pine Hill, notified the family from the ship.

Norwegian Dawn is due to arrive in Bermuda today.

Tuesday, May 13, 2008

Hit Princess Cruises With Your Best (Photo) Shot

Did you take a great picture on your last Princess cruise? If you did, it might earn you a free Princess cruise.

The Princess Free Cruise Photo Competition is open to past passengers whose entries are judged based on quality, content, and execution, as well as the corresponding story they submit. Find your best photo and write 50 words (or less) describing your Princess experience. Submit it after your cruise and you might enjoy another cruise... on Princess! Four cruises are being given away per year so don't pass up the opportunity to be a winner.

Check the Summer 2008 Princess Captain's Circle Quarterly (the magazine for past passengers) for details and send your 4" x 5" print and story to Princess Cruises Photo Competition, Princess Captain's Circle, 24305 Town Center Drive, Santa Clarita, CA 91355 or email your 1200 x 1600 pixel digital photo submission (JPEG or TIFF format) and story to membercontest@princesscruises.com with "Princess Cruises Photo Competition" in the subject line. Include your name, address, Captain's Circle member number, area code and phone number, cruise date, ship name, title of photo, where it was taken, the names of any passengers depicted in the photo, and your 50-word story. Name each emailed photo file with your member number, such as 1234567A.jpg; when submitting a print in the mail, tape a piece of paper with your info to the back of the photo and include your story on a separate piece of paper. The contest is limited to one photo entry per member per cruise. Photos must be taken on a 2008 Princess cruise or cruisetour.

Sunday, May 11, 2008

Carnival Cruise Lines Tests Flexible Dining Option

Last week in our Did You Know? blog entry, we shared some changes Carnival Cruise Lines had made in their evening dining room experience. While those dress code and dining time changes were implemented almost without notice, Carnival has now announced they will begin testing a new flexible dining option on board Carnival Legend. Beginning with the ship's June 29, 2008, departure, guests can choose an open seating option for dinner that will allow them to dine at whatever time they wish between 5:30 pm and 9:30 pm nightly in the ship’s main restaurant.

In no way does the new flexible dining pilot program aboard Carnival Legend replace Carnival’s popular classic dining system, which provides a choice of either main or late seating. Under classic dining, guests dine at the same table with service from the same wait staff throughout the full voyage. Instead, guests will be asked to designate either flexible/open seating or classic, assigned seating prior to departure and their choice will be in effect for the full cruise.

The new open seating dining initiative is the latest addition to Carnival’s Total Choice Dining and designed to provide guests with additional flexibility in their dinnertime options.

Later this month Carnival will begin contacting guests sailing on the Carnival Legend’s June 29 departure and beyond to advise them of the new dining initiative. Carnival Legend sails year-round seven-day western Caribbean cruises from Tampa.

Friday, May 9, 2008

Stockholm Greets 2008 Cruise Season With New Terminal

Today's grand opening of Stockholm Cruise Center Frihamnen marks the start of the Swedish capital's 2008 cruise season. The 32,291 square feet former cargo terminal underwent a complete interior and exterior renovation and now includes cafés, Internet access, waiting areas and baggage handling. The exterior has created a new city landmark with its brightly lit colors and original design. The terminal's first call will be Royal Caribbean Cruise Line's Jewel of the Seas on Sunday, May 11, beginning a series of mini-cruises with Stockholm as homeport for the line.

The state-of-the-art cruise terminal will play a pivotal role as Stockholm prepares to receive a record-setting 265 ships in 2008, a 5 percent increase over 2007. The fifth largest cruise destination in Northern Europe, according to Cruise Europe, the Scandinavian capital is expected to receive 30 turnaround calls and upwards of 300,000 passengers during the season, which runs through Sept. "Fourteen new ships will be calling this season and an increase can already be seen for the 2009 season," said Josefin Haraldsson of Stockholm Visitor's Board.

Stockholm's popularity as a turnaround destination continues to grow with an 11 percent increase over 2007 projected this season. With the additional turnarounds, including the addition of Princess Cruises, more than 30,000 passengers will have additional time to explore Stockholm before or after their cruise.

Join Cruise Diva for last summer's Swedish Sojourn aboard Silversea Cruises' Silver Shadow.

Photo: Changing of the Guard at the Royal Palace, Stockholm

Thursday, May 8, 2008

Carnival Rolls Out Web Site Redesign

Before he left the helm at the head of Carnival Cruise Lines, Bob Dickinson used to say that if you hadn't taken a Carnival cruise recently, then you hadn't really taken a Carnival cruise. That can now also be said about visiting Carnival's web site, which has emerged from an extensive redesign with a host of new features. Enhanced navigation and layout, a variety of images and content, and numerous technical advancements are all designed to make users’ online experience easier and more informative than ever.

Highlighting the next generation of Carnival.com are dozens of new videos and virtual tours, along with upgraded images and content showcasing all 22 of the line’s “Fun Ships.” Also included are upgrades to special sections focusing on various aspects of the Carnival vacation experience such as dining, spa, youth programs, destinations and shore excursions. These are so cool you can almost taste the food in the dining section. Well, actually you can taste some of it by using the recipes to make your favorites at home.

The “new and improved” Carnival.com has a strong focus on enhancing end-user support, with a more detailed FAQ section, an enhanced site search engine, and live feeds featuring Carnival news headlines on virtually every page. There’s also an updated section where first-time cruisers and visitors can sign up for Carnival news and information via both email and RSS feeds.

To satisfy everyone’s inner-geek, the site includes a number of technological advancements as well, with a higher site resolution that provides a better platform for multi-media components, greater compatibility across all Web browsers and optimized Web pages for visitors who access the site via hand-held phones and other communication devices. Take a look for yourself at Carnival.com.

Wednesday, May 7, 2008

Holland America Line's ms Eurodam Features Private Cabanas

It's no secret that the Cruise Diva loves new ships, especially those that are first in their "class" and offer new features. One of the reasons I'm looking forward to sailing aboard Holland America Line's brand new Signature-class vessel ms Eurodam in late-June is the promise of hot new facilities. Another reason is because I can always depend on a Holland America Line cruise to be refined and comfortable without being stuffy. So what new feature do I anticipate experiencing the most on ms Eurodam? (Well, aside from the new pan-Asian Tamarind Restaurant and one of chef Rudi Sodamin's libation concoctions, the Tamarind Cocktail.)

My wish is to relax and enjoy the outdoors aboard Eurodam in the comfort of my own private haven... of course I'm referring to the cabanas on the Observation Deck, in an area called the Retreat, or those located around the mid-ship pool on Lido Deck. The airy, tented cabanas are furnished with stylish woven chaises, ottomans, and upholstered settees. All cabanas come stocked with bathrobes and plush towels, handheld fans, an Evian spray mister, and iPods preloaded with music. Chilled waters are available to quench my thirst and I'll look forward to iced fruit skewers in mid-morning and frozen grapes, chocolate-covered strawberries, and a glass of champagne in the afternoon. Select discounted services from the Greenhouse Spa and Salon are also available on port days to guests who book the cabanas, which may be rented by the day or for an entire cruise.

  • The Retreat: The 14 cabanas in the Retreat offer guests a spa-like private area where they can relax and recharge surrounded by healthy refreshments and luxurious leisure amenities. Fresh fruit, salads, wraps and juices are available at the Retreat, with light breakfast options offered as well. Retreat cabanas are $45 on port days and $75 on sea days.
  • Lido Cabanas: Eight cabanas around the Lido pool offer a private respite in a livelier area of the ship. Lunch at the Lido cabanas will be served upon request from a menu of poolside favorites from the Terrace Grill or Lido Restaurant. Lido cabanas are $30 on port day and $50 on sea days.

The 2,104-passenger Eurodam debuts this summer with European inaugural festivities, including a July 1st naming ceremony in Rotterdam with Her Majesty Queen Beatrix of the Netherlands, followed by a maiden voyage in the Baltic region. Cruise Diva will be blogging daily from on board from June 28th through July 4th, so mark your calendar. In the meantime, ms Eurodam has her very own news blog where you can follow her progress.

Tuesday, May 6, 2008

NCL Reaches For The Sky: Return Of The Norwegian Sky

NCL Corp (NCL) announced plans today to reflag and rename Pride of Aloha and launch the ship under her original name: Norwegian Sky. Offering 3- and 4-day Bahamas cruises from Miami, the 2,002-passenger ship, built in 1999, will return to the NCL international fleet after being outfitted with NCL’s Freestyle 2.0 enhancements. Norwegian Sky will be the youngest and highest quality ship sailing 3- and 4-day Bahamas cruises from Miami beginning July 14, 2008.

“NCL pioneered the first Bahamas cruise from Miami more than 41 years ago and last had a ship in the 3- and 4-day cruise market from Miami in 2003. By reintroducing Norwegian Sky and positioning the ship in Miami sailing short cruises to the Bahamas, we are returning to our roots. At the same time, we are raising the bar by offering a modern Freestyle Cruising ship that features a variety of accommodations, including balconies and suites, a multitude of on-board amenities and a choice of six restaurants,” said Colin Veitch, NCL’s president and CEO. “In addition, we will outfit Norwegian Sky with the Freestyle 2.0 enhancements currently being introduced across our fleet.”

Norwegian Sky will depart Miami on Mondays sailing 4-day Bahamas cruises with full-day stops in Grand Bahama Island, Nassau and Great Stirrup Cay, NCL’s private island in the Bahamas. On Fridays, the ship will sail a weekend getaway 3-day Bahamas itinerary, departing Miami at 5 p.m. with all-day stops in Nassau and Great Stirrup Cay, returning to Miami at 7 a.m. on Monday mornings. These sailings are scheduled through April 17, 2009. The new itineraries go on sale today.

For complete details, and a “Kids Sail Free Summer Vacation” program, see CruiseDiva.com's Cruise News.

Cruise On, Mom

No one loved a cruise more than my mother. She convinced me I'd love them as well by telling me I wouldn't have to make my own bed, cook, or do dishes (all chores I dislike and don't do well).

It took me a while to book my first cruise and, unfortunately we were never able to sail together. However, I'd like to share my Mother's Day tribute to the lady who passed along her cruise genes to me. Cruise On, Mom, memories of my mom's last cruise on Royal Caribbean's Song of Norway.

Photo: Mom shaking hands with the Captain on formal night during a November 1980 cruise.

Sunday, May 4, 2008

Baby on Board

We recently covered the age requirements for young adults on CruiseDiva.com, but did you know that cruise lines also have minimum age requirements for infants? And that there are also regulations regarding moms-to-be? While policies vary, women who are from 24 to 28 weeks into their pregnancies cannot sail on most cruise lines.

Here's an example from Royal Caribbean Intl, Celebrity Cruises, and Azamara Cruises:
  • Infants sailing on a cruise must be at least 6 months old as of the first day of the cruise/cruisetour. However, for Transatlantic, Transpacific, Hawaii, select South American cruises/cruisetours and other selected cruises/cruisetours, the infant must be at least 12 months old (as of the first day of the cruise/cruisetour).
  • Also, Azamara Cruises, Celebrity Cruises, and Royal Caribbean Intl cannot accept guests who will have entered their 24th week of pregnancy by the beginning of, or at any time during, the cruise or cruisetour. A physician's "Fit to Travel" note is required prior to sailing, stating how far along (in weeks) your pregnancy will be at the beginning of the cruise and confirming that you are in good health and not experiencing a high-risk pregnancy.

Check with your preferred cruise line before booking to avoid disappointment or worse. As Royal Caribbean Cruise Lines notes, "Denial of boarding for infants who do not satisfy these minimum age requirements may also result in the denial of boarding for one or more guests sailing with that infant. No refunds or other compensation shall be due from the cruise line to anyone as a result of the denial of boarding to an underage infant or other accompanying guests."

Friday, May 2, 2008

Carnival Cruise Lines: Did You Know?

You may know that in addition to maintaining this blog and the cruise information web site CruiseDiva.com, I also write the cruise-related material for Fodor's Travel Publications' guidebooks. That means I do a lot of research regarding cruise lines, ships, and related topics. That research is often done aboard ships, but sometimes it takes some in-the-office digging to uncover what's going on afloat.

For instance, Carnival Cruise Lines has quietly been making some changes in their dining room experience that weren't in place during my last cruise in February. Since then, I've learned that their ships will be transitioning from four dinner seatings (5:45, 6:15, 8:00 or 8:30 PM) to the more traditional two seatings (6:00 or 8:15 PM). The change will be effective fleet-wide by summer 2008. As always, dining assignments are confirmed at embarkation.

There's also been a move at Carnival to relax the dining room dress code. This part of their published dress code policy doesn't seem to be altered, "Depending on the length of the cruise, either formal dress or casual resort wear is required in the Dining Room. The dress requirement for children is the same. For those not wanting to dress up, the Lido restaurants are open nightly (with the exception of the last evening of the cruise), and have a casual dress code."

However, you have to read the rest of the Frequently Asked Questions on their website to find out what you'll need to pack for your next Carnival cruise. It seems that while the following 'Cruise Casual' description is pretty much the norm (with the exception of 'dress' shorts at dinner!), the definition of formal, which is now termed 'Cruise Elegant,' is quite different from what we've come to expect:
  • Cruise Casual Dining Dress Code: Gentlemen--Sport slacks, khakis, jeans (no cut-offs), dress shorts (long), collared sport shirts; Ladies--Casual dresses, casual skirts or pants and blouses, summer dresses, Capri pants, dress shorts, jeans (no cut-offs). Not permitted in the dining room during the Cruise Casual dinner for ladies and gentlemen: gym shorts, basketball shorts, beach flip-flops, bathing suit attire, cut-off jeans, and sleeveless shirts for men.
  • Cruise Elegant Dining Dress Code: Gentlemen--Dress slacks, dress shirts. We also suggest a sport coat. If you wish to wear suits and ties or tuxedos, by all means we invite you to do so. Ladies--Cocktail dresses, pantsuits, elegant skirts and blouses; if you‘d like to show off your evening gowns, that's great too! Not permitted in the dining room during the Cruise Elegant dinner for ladies and gentlemen: shorts, T-shirts, beach flip-flops, bathing suit attire, jeans, cut-off jeans, sleeveless shirts for men, sportswear, and baseball hats.

For other answers to your Frequently Asked Questions, check the resources at Carnival.com. Or, (shameless plug coming up)... you could buy one of my Fodor's guidebooks, which offer the basics about cruising and are updated annually. For a list of them, see the sidebar at right.

Thursday, May 1, 2008

Is a "food fight" a good reason to sue a cruise line?

Nearly everyone who takes a cruise can't help but comment on the food. More often than not, they are in awe of how much food is available and the many choices they are offered. So, why are Eva Gularte, her sister, and mother suing Norwegian Cruise Line over the food? According to reports in the Miami Herald and Washington Post, the women were unhappy during their Norwegian Star cruise because they felt they received second-class treatment.

In a lawsuit filed Monday, the trio claims that NCL fails to disclose to passengers that making reservations for specialty restaurants might be difficult (or impossible) because passengers accommodated in suite accommodations receive priority seating. According to the Washington Post, the suit states, "The rest of the passengers are effectively disenfranchised from effectively participating in the freestyle [dining] program." Naturally the women want a refund. But wait! There's more! The lawsuit seeks class-action status for all NCL passengers who may have experienced similar situations in the past three years. NCL apparently hadn't been served with the paperwork when the story broke and hasn't commented publicly.

Now, I could understand suing a company if a product weren't delivered AT ALL, or if the company were grossly negligent. However, while we don't have all the facts (for instance, their cabin category), the women took the cruise and I'll bet they didn't starve. Maybe they didn't get to eat where they wanted to at the exact time they wanted to every night, but life's like that. You can't always get what you want (hat tip to the Rolling Stones for singing that). Restaurants on NCL ships are open in the evening from 5:30pm until midnight, and they seat diners until 10:30pm. It stands to reason that the most popular restaurants get busy during peak dinner hours (have you ever tried to get into your local Applebee's at 7pm?). With 14 dining spots to choose from on Norwegian Star, it's hard to believe that something wasn't available when the women were hungry. If they didn't have dinner reservations, they could have checked the video screens in public areas to see which restaurants weren't busy and gone to the one with the shortest waiting time. As a recent NCL cruise passenger related to me, that was the procedure he successfully followed.

I'll bet even the passengers accommodated in NCL's high end suites don't always get everything they want, although they do have dibs on a lot of good stuff. And, check the fare structure--good stuff doesn't come cheap. Like everything else in life, is it wrong for people to receive priority treatment when they've put out top dollar for it? Don't first class airline passengers (whose tickets are more expensive) sip champagne before take-off? Yes, I always notice that as I make my way to a coach seat. So what? It doesn't mean my treatment is second-class, it just means I'm frugal and get what I pay for, which doesn't include beer, let alone champagne.

Personally, I don't see what the women's problem is. It's not like cruise ships have steerage anymore. Nor does anyone go hungry unless they want to. Maybe the suite occupants on Ms. Gularte's sailing were reservation hogs. But, as NCL's advertising says, "whatever."