Carnival Cruise Lines Update: 5:30pm
We continue to closely monitor Tropical Depression Lee, which has delayed the arrival of the Carnival Elation into Mobile and Carnival Triumph into New Orleans. As always, the safety of our guests is our number one concern and our ships will maintain a safe distance from the storm at all times.
CARNIVAL ELATION: 9/5/11
The Carnival Elation will not be able to dock today due to weather conditions in the Gulf. The ship is tentatively scheduled to arrive tomorrow morning at 9:00AM, weather permitting, and will operate a 4-day cruise to Cozumel. Guests will receive a 20% refund for the missed day, to be be processed in the manner payment was received. Guests who wish to cancel will not receive a refund. Any incidentals for lodging, meals, etc. are the guests responsibility. Those with Cruise Vacation Protection Plan or independent insurance can claim reimbursement.
We ask that you not proceed to the terminal until we confirm the ship’s arrival time and embarkation hours for your cruise. We will provide guests with another update confirming our plans for tomorrow no later than 10:00AM (CDT) on Tuesday. Please be on the look-out for an email with more information. We encourage guests to sign up for text updates by texting CCL2 to 36500.
CARNIVAL TRIUMPH: 9/5/11
The Carnival Triumph is delayed arriving in New Orleans from its previous cruise. The good news is that local pilots boarded the ship this morning and the ship is expected to dock at 5:00PM. Because of limited parking and seating facilities at the terminal, please do not proceed to the cruise terminal until 9:00PM. Embarkation is scheduled to take place from 8:00PM-10:30PM and sailing is scheduled for 11:00PM. This delay should not impact our scheduled itinerary. We encourage guests to sign up for text updates by texting CCL3 to 36500.
We're sorry Mother Nature is not cooperating with us. We look forward to welcoming guests aboard the Carnival Elation and Carnival Triumph. All other sailings departing on or after Monday, Sept 5, 2011 will continue to operate as scheduled. In the event we need to make a deviation to the itinerary, we will update our guests.