Royal Princess Update (latest 12:00 pm PDT)Following the engine room fire that occurred yesterday, June 18, we have spent the day thoroughly reviewing the condition of the engines and assessing the damage. Unfortunately, the impact is more extensive than originally thought and the ship must be moved to a shipyard to complete the necessary repairs.
We regret that the remainder of the current cruise, and the following cruise departing June 25, must be cancelled. We understand that this is a disappointing development, and we sincerely apologize to our passengers for the disruption to their vacation.
We will be providing the affected passengers on both voyages a full refund of their fare, plus a future cruise credit equal to 25% of the cruise fare paid for these sailings. We are currently securing flights home for all passengers currently on board Royal Princess, and they will be returning home over the weekend. Passengers' homeward flights, transfers, and associated hotel accommodations will be at Princess' expense.
We deeply appreciate our passengers' patience and understanding during what is an unfortunate development.
1 comment:
We were to have been on the Royal Princess cruise leaving Athens on June 25, 2009. The cruise was cancelled due to a fire onboard the week before. I'm wondering if there is anyone else out there, like our family, who arrived at the pier in Athens only to be told that the ship was in dry dock and our cruise was cancelled? Princess did not attempt to telephone us, our emergency contact person or our travel agent. Had they done so, we could have possibly made other plans.
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