Friday, June 26, 2009

Silversea's "Silver Shore Concierge" Service Customizes Shore Experiences

Part of the allure of a cruise vacation is the ability to travel effortlessly from destination to destination and luxury line Silversea is making it even easier when you arrive. Guests may now design their own unique experiences ashore with the introduction of its new "Silver Shore Concierge" service. With the launch of this innovative program, guests or their travel agent need only to call the dedicated toll-free phone line, 1-800-968-9518, or email, to request assistance in making personalized, private onshore arrangements. The Silver Shore Concierge desk can be reached from 8:00am to 6:00pm (East Coast time, U.S.), Monday through Friday.

"The new Silver Shore Concierge desk has been created to provide our guests with one-to-one consultations and creative assistance," said Darius Mehta, Silversea's director of land programs. "Our team of destination experts are happy to set up arrangements to meet a guest's specific requirements, tailored to their personal interests, or help guests design their own one-of-a-kind onshore experience."

The Silver Shore Concierge arrangements could include not only sightseeing but also sporting activities and securing behind-the-scenes or after-hours access to exclusive designer shops, museums, cathedrals, and more. Other possibilities might include a champagne picnic and hot air balloon ride over Tuscany, access to a designer's atelier in Venice, or a journey through Juneau's glacier-carved fjords by private catamaran. Additionally, guests can call upon the Silver Shore Concierge to plan pre- and post-cruise land adventures that include accommodations at some of the world's best hotels, flights, ground transportation, and guided tours of historical sites and other attractions.

To take advantage of the new service, Silversea guests will need to have a deposited or fully-paid booking. Payment for confirmed arrangements is made in advance of sailing and includes a service fee. The Silver Shore Concierge is also offered aboard ship, where the shore concierge manager and team, together with the destination specialist, are available to assist guests with suggestions, planning and coordination of all their independent touring needs. The Concierge service is the centerpiece of an array of new Silver Shore tour and hotel offerings designed to make the destination experience more personal and authentic.

All Silver Shore tours are available for guests to pre-book online as early as 120 days prior to sailing. Silver Shore Land Adventures and hotel options can be booked as add-ons to the cruise vacation through Silversea reservations. Silversea Cruises is recognized as an innovator in the luxury segment, offering guests large-ship amenities aboard its intimate, all-suite vessels: Silver Cloud, Silver Wind, Silver Shadow, Silver Whisper, and—launching in Dec 2009, Silver Spirit—all designed to offer an atmosphere of conviviality and casual elegance. With the addition of the regal expedition ship Prince Albert II, the company's itineraries encompass all seven continents. For more information on Silversea Cruises and Silver Shore tour details, visit

Photo above: Silver Wind in Cape Town, South Africa

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