Tuesday, March 2, 2010

Important information for passengers on Star Princess March 2nd voyage from Valparaiso

Statement From Princess Cruises:

We have appreciated your patience over the past few days. We wish to confirm that Star Princess will sail from Valparaiso on Thursday, March 4 at 12:00 noon. We have made the decision to delay embarkation in order to provide additional time for our passengers to reach the ship. Embarkation will begin 8:00am on Thursday, March 4 and the ship will leave midday Thursday on a journey to Rio de Janeiro. Once the departure time is confirmed and the ship is underway, the Captain will make announcements as to the impact on the remainder of the itinerary.

For passengers still at home, we encourage you to continue to work with the airlines to rebook your flight to arrive in Santiago on or before 8:00am on Thursday, March 4. For those passengers with Princess Air, we're working with the availability given by the airlines to attempt to book flights when they become available.

For passengers in Chile, please arrive at the pier in Valparaiso at 8:00am on Thursday for embarkation. Due to earthquake-related port congestion, Star Princess has moved from the pier to an anchorage position in the port of Valparaiso. The ship will remain at this anchorage position for the remainder of Tuesday, March 2 and for the full day of Wednesday, March 3. Therefore, we kindly request you arrive for embarkation at 8:00am on Thursday morning. If you have any questions or require additional information, please call our Chilean ground handler at 09 7 897 27 85. Again we thank you for your patience and understanding and we hope you are able to join us on board Star Princess.

1 comment:

Jon G said...

Princess cruise lines is being very unrealistic and unsympathetic to it's travelers, and not offering any compensation to travelers who are unable to get to the ship for the cruise. Flights are limited and prices exorbitant at this time. I suggest all those who have been slighted by Princess,do not cruise with them, and write to all cruise blogs & critics exposing their greed in light of this tragic event! Jon G