Friday, December 31, 2010

Undercover Boss’ Norwegian Cruise Line Episode to Air on Jan 2, 2011

Wouldn't you love to boss around your boss? Giving orders to the top guy might be even more satisfying. Each week that happens when "Undercover Boss" follows a different executive as he or she leaves the comfort of the corner office for an undercover mission to examine the inner workings of their companies. While working alongside their employees, they see the effects that their decisions have on others, where the problems lie within their organizations and get an up-close look at both the good and the bad while discovering the unsung heroes who make their companies run.

In an upcoming episode, "Undercover Boss" goes to sea as Norwegian Cruise Line President and CEO Kevin Sheehan has his cover blown while working on the frontlines during the company’s episode of the Emmy-nominated hit reality series set to air on Sunday, Jan 2, 2011 (9:00-10:00 PM, ET/PT) on the CBS Television Network.

In the Jan. 2 Norwegian Cruise Line episode, Sheehan is recognized by Silvia, a waitress in the Manhattan Room restaurant on Norwegian Epic. During his undercover journey, Sheehan also hosts the line’s signature White Hot Party where he’s forced to step out of his comfort zone to lead a crowd of more than 1,000 guests in a line dance. That’s him above toiling away in his bearded disguise on Pride of America in Hawaii, where he worked alongside a deck repairman, John, a fellow New Yorker, who was quite critical of Sheehan’s performance.

"Going undercover gave me a much deeper appreciation for our crew and how hard they work everyday creating memorable cruise vacations for our guests,” said Sheehan. "I can now better relate to our crew members. I was humbled by the experience and have an even greater respect for our crew since I’ve walked in their shoes."

For more information on Sheehan’s undercover experience and Norwegian Cruise Line, visit


Anonymous said...

So staged it was ridiculous! Norwegian hires only American crews in Hawaii-Hawaii insists on that and the service is lousey because of it.

Linda Coffman, AKA Cruise Diva said...

Of course it was "staged"--all the Undercover Boss shows are. Sheehan was on two ships. The one in Hawaii was first, where the supervisor was from New York. The other ship was sailing from Miami and had an international crew.

Still, it was an entertaining show and a look at how hard the crewmembers work.

Anonymous said...

Worst episode in a series of steadily declining Undercover Boss shows. Shameless promotion for cruiseline and its clueless CEO. How is he going to judge his organization from three people whom he rewards handsomely? Stopped watching show for obvious reasons but was hoping for a behind the scenes look at how a cruise ship functions. Learned they paint, serve food and act like idiots. Pure poorly staged hype that did little to tell the story of the hard working sacrificing crew who daily save that postering baffoon's company. Yes, the show struck a nerve.