Wednesday, January 25, 2012

Cruise News: Message From Norwegian Cruise Line's CEO

As a past passenger of Norwegian Cruise Line, I received the email below today. Last week I sailed on Norwegian Epic and can state that the safety drill referenced was conducted within hours of boarding and before the ship sailed from the Port of Miami. While we were not required to bring personal flotation devices to the drill (as is currently a common practice on many cruise lines), the demonstration of their use was quite thorough. Attendees names and cabin numbers were noted on master lists by the crewmembers in charge. In the aftermath of the tragic circumstances that took place just the night before on Costa Concordia, our fellow passengers paid particular attention during the drill.

Dear Valued Guest,

Thank you for being a loyal Norwegian Cruise Line guest. We want to take this opportunity to assure you that the safety of our guests and crew is, at all times, our number one priority.

We operate all of our vessels to meet and exceed the requirements of the Safety of Life at Sea (SOLAS) convention and the International Safety Management Code maritime standards, the international safety requirements which govern the cruise industry. Every crew member is well trained in the Company's stringent safety protocols, participating in weekly safety drills onboard every one of our ships.

Our Captains are experienced seafarers with an average of 33 years at sea. All of our Captains come up through the ranks progressing from Second Officer to First Officer and then Chief Officer up to Staff Captain before they can become Captains. On average, it takes at least 15 years for a Captain to be promoted into that role. We further ensure that our Captains regularly undergo rigorous simulation training on navigation and bridge operations.

To assist our Captains and Officers while at sea, we have extensive navigation protocols in place. Our bridge operations are based on a two-person team approach. Accordingly, there are always two officers in charge of bridge operations, mandating strict adherence to operating procedures. Furthermore, our bridge teams follow pre-set voyage plans which are thoroughly reviewed and discussed by the Captain and bridge team prior to port departures and arrivals. In addition, all of our ships employ the latest state-of-the-art navigational equipment and technology to ensure that our bridge teams have the most accurate data regarding the planned itinerary.

Prior to every cruise setting sail, we hold a mandatory safety drill for all guests during which important safety information is reviewed and demonstrated. We also show an extensive safety video which runs continuously on the stateroom televisions should further information be required.

We appreciate your continued support and we look forward to welcoming you aboard again.


Kevin Sheehan
Chief Executive Officer

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