Carnival Cruise Lines Statement: Nov 9, 2010 (8:15 pm EST) — At approximately 6 am Monday morning (U.S. Pacific Standard Time), a fire was detected in the aft engine room aboard the cruise ship Carnival Splendor. The fire was extinguished and there were no injuries to guests or crew.
The ship has been operating on auxiliary generators and engineers have been unable to restore additional power to the vessel. Thus far, one tug boat has reached the ship and has begun towing with additional tugs en route to expedite the vessel’s return.
Given the ship’s speed and current position, we have decided to take the vessel to San Diego where it is expected to arrive late Thursday. Additionally, we are in the process of making all the necessary hotel and flight arrangements for our guests. If the ship is unable to maintain sufficient speed under tow, it is possible that we could revert to the previous plan and dock in Ensenada.
Last night, the ship’s engineers were able to restore toilet service to most cabins and all public bathrooms, as well as cold running water. Currently several key hotel systems, including air conditioning, hot food service, and telephones, are not available. The ship’s crew continues to actively work to restore other services.
Guests are able to move about the ship and food and beverage service, along with some shipboard programming, including children’s activities and entertainment, are being provided.
The vessel’s command is in contact with the U.S. Coast Guard which has deployed assets to the cruise ship’s location and is assisting in providing additional provisions which became necessary due to the lack of refrigeration on board.
Guests on the current voyage will be receiving a full refund along with reimbursement for transportation costs. Additionally, they will receive a complimentary future cruise equal to the amount paid for this voyage.
Carnival Splendor was on the first leg of a 7-day Mexican Riviera cruise that departed Sunday, Nov. 7, from Long Beach, Calif. The ship’s normal itinerary includes stops in Puerto Vallarta, Mazatlan and Cabo San Lucas, Mexico. The ship, which measures 113,000 gross registered tons and first entered service in July 2008, is carrying 3,299 guests and 1,167 crew.
Carnival has also made the decision to cancel the Nov. 14th 7-day cruise from Long Beach. Guests scheduled to sail on this voyage will receive a full refund of their cruise fare and air transportation costs, along with a 25 percent discount on a future cruise.
“We sincerely apologize to our guests for this unfortunate situation and offer our thanks for their patience and cooperation during this challenging time. The safety and comfort of our guests is our top priority and we are doing everything we can to allow them to return home as quickly as possible. We also apologize for having to cancel the next voyage of the Carnival Splendor. We realize how much guests look forward to their vacations and we know how disheartening it is to have their plans disrupted,” said Gerry Cahill, Carnival’s president and CEO.
Contact information for family and friends of guests on board: 1-888-290-5095 or