In their statement, Celebrity Cruises apologized for the vacation disruption of all guests booked on cancelled sailings, "We understand their excitement and anticipation for exploring the Galapagos onboard Celebrity Xpedition. Celebrity Cruises is committed to complying with the rules and regulations of the Galapagos, which are designed to protect and safeguard this unique and pristine environment."
Guests booked on the June 23 sailing will receive a full refund of the monies paid. Celebrity will also provide them with a 25% future cruise credit for another Celebrity Xpedition cruise. The credit is based on the amount they paid for their June 23 cruise and may be used for a future cruise on Celebrity Xpedition within the next two years. Future cruise certificates will be mailed to guests' home addresses or to their travel agent within two to three weeks.
Additionally, if a guest purchased air transportation through Celebrity Cruises, the line will provide them with a full refund. Guests who did not purchase air transportation through Celebrity Cruises, will be reimbursed for their airline change fee.
Booked guests with questions or concerns can contact Celebrity Cruises directly at 1-888-829-4050 in the U.S. and 1-408-916-9001 internationally.
Image Courtesy of Celebrity Cruises