Thursday, September 7, 2017

Carnival Cruise Line Statement: Hurricane Irma Update, Itinerary Changes & Cruise Cancellations

UPDATE 9/07/2017 – 1:00 PM (EDT)

We have been closely monitoring Hurricane Irma, a category 5 storm in the Caribbean. Given the projected path of the storm, the following cruises have been cancelled:
Carnival Liberty – September 7
Carnival Victory – September 8
Carnival Splendor– September 9
Carnival Liberty– September 10
A full refund will be automatically processed, including Fly2Fun reservations, pre-purchased Carnival Adventures, Fun Shop purchases and beverage packages. The refund will be processed to your original form of payment within three weeks.

While it is difficult to predict the storm’s path with complete certainty, at this point, it is expected that the storm will impact South and Central Florida in the next several days. The safety and security of our guests and crew are our first priority and our ships will remain a safe distance away from the storm at all times.

We remain in constant contact with port officials regarding potential port closures. Given the uncertainty of the storm’s impact, we expect that we may have to shorten the duration of certain cruises scheduled to depart this weekend.

Carnival Paradise – September 7
Will depart from Tampa today. Guests will be informed of our itinerary this afternoon.

Carnival Sensation – September 7
Will depart Miami today, as scheduled. Our call to Key West is canceled and guests will enjoy an extended stay in Cozumel.

Carnival Conquest – September 9
Now scheduled to depart Port Everglades on September 12 on a 4 day cruise to Cozumel.

Carnival Glory – September 9
Now scheduled to depart Miami on September 12 on a 4 day cruise to Cozumel.

Carnival Magic – September 9
Now scheduled to depart Port Canaveral on September 13 on a 3 day cruise to Nassau (pending port confirmation).

Carnival Vista – September 9
Now scheduled to depart Miami on September 12 on a 5 day two port Western Caribbean cruise to Grand Cayman and Cozumel.

Carnival Freedom– September 9
Will depart Galveston on September 9 on a three port Western Caribbean cruise to Mahogany Bay, Belize and Cozumel.

Carnival Ecstasy– September 9
We will depart Charleston on September 9 to operate a two port cruise to the Bahamas. We are hopeful that we will be able to offer a two Bahamian port itinerary (Freeport, Nassau or Half Moon Cay). Since we are unable to confirm the itinerary at this time, guests may elect to cancel and receive a future cruise credit. Guests wishing to sail will receive a 25% future cruise credit based on the fare paid for this cruise.

Carnival Dream – September 10
Will depart New Orleans on September 10 to operate a three port Western Caribbean cruise to Ocho Rios, Grand Cayman and Cozumel.

Carnival Pride – September 10
We will depart Baltimore on September 10 on a cruise to Canada/New England. Itinerary details will be confirmed today at 6:00 PM. Given the significant itinerary deviation, guests may elect to cancel and receive a future cruise credit. Guests wishing to sail will receive a 25% future cruise credit based on the fare paid for this cruise.

Carnival Fascination – September 10
We will confirm our plans for this cruise on Friday at 1:00 PM.

Carnival Sensation – September 11
Will now depart on September 13 for a 3 day cruise to Nassau.

Carnival Victory – September 11
Will now depart on September 12 for a 3 day cruise to Nassau.

Carnival Paradise – September 11
Will depart on Monday, as scheduled; itinerary remains unchanged.

Guests who sail on shortened cruises will receive a pro-rated refund of their cruise fare. Additionally, anyone who pre-purchased our beverage packages will also receive a pro-rated adjustment. These refunds will be processed to the original form of payment within three weeks. Pre-purchased Carnival Adventures for cancelled ports, as well as any taxes, fees and port expenses will be refunded to your onboard Sail & Sign account. Gratuities will also be adjusted to reflect the shortened duration.

Unless specifically noted above, there is no compensation for itinerary modifications for cruises that maintained the same duration. Guests who decide to cancel because their cruise duration has changed, will receive a future cruise credit in the amount paid. Please call 1-800 CARNIVAL, your Personal Vacation Planner, or your travel professional.

We will continue to closely monitor Hurricane Irma’s forecasted track and encourage you to come back for further updates and sign up for text alerts by texting the codes below to CRUISE (278473).
Carnival Paradise – CCL1
Carnival Conquest – CCL2
Carnival Glory – CCL3
Carnival Magic – CCL4
Carnival Splendor – CCL5
Carnival Vista – CCL6
Carnival Liberty – CCL7
Carnival Victory 9/11 – CCL8
Carnival Sensation 9/07 – CCL9
Carnival Sensation 9/11 – CCL10
Carnival Ecstasy – CCL11
Carnival Freedom – CCL12
Carnival Dream – CCL13
Carnival Pride – CCL14
Carnival Fascination – CCL15
Carnival Paradise 9/11 – CCL16
We sincerely apologize for the disruption Hurricane Irma has caused and we look forward to welcoming our guests on board.

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