Carnival Cruise Lines Statement
Regarding Carnival Triumph: Updated 7:30PM EST
This morning the cruise ship Carnival Triumph experienced an engine room fire while the vessel was sailing approximately 150 miles off the coast of the Yucatan Peninsula. The ship’s automatic fire extinguishing systems activated and the fire was contained to the aft engine room. At this time, the fire is fully extinguished. There were no casualties or injuries to guests or crew. All appropriate authorities including U.S. Coast Guard have been notified.
The vessel is currently without propulsion and the ship is operating on emergency generator power. The ship’s technical crew has determined the vessel will need to be towed to port. A tugboat is en route to the ship’s location and will tow the vessel to Progreso, Mexico, which is the closest port to the ship’s current location. This will enable us to disembark guests and get them home as quickly as possible. The ship is expected to arrive in Progreso Wednesday afternoon and guests will be flown from there back to the U.S.
There are 3,143 guests and 1,086 crew on board. Guests are being provided with food and refreshments. Another Carnival ship, the Carnival Elation, is currently on scene and transferring additional food and beverage provisions to the Carnival Triumph.
We have contacted the designated emergency contacts for all guests presently on board Carnival Triumph. Concerned family and loved ones of guests and crew may call 888.290.5095 or 305.406.5534.
All guests on the current Carnival Triumph voyage will receive a full refund of the cruise, along with transportation expenses. In addition, they will receive a future cruise credit equal to the amount paid for this voyage, as well as reimbursement of all shipboard purchases during the voyage, with the exception of gift shop and casino charges.
The next two voyages of Carnival Triumph, scheduled to depart Monday, Feb 11 and Saturday, Feb 16 are being cancelled. Guests scheduled to sail on either of those voyages will receive a full refund, reimbursement for non-refundable travel expenses and a 25 percent discount on a future 3- to 5-day cruise. Carnival is in contact with impacted guests to advise them of the situation.